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For Companies At a Glance
- Tasks: Manage client accounts and assist with account openings in a dynamic team.
- Company: Join one of Europe's leading financial service companies focused on innovation and employee satisfaction.
- Benefits: Enjoy fantastic office vibes in London and opportunities for personal growth.
- Why this job: Make a real impact while providing top-notch service to high-level clients.
- Qualifications: Degree educated with strong communication skills and a passion for learning.
- Other info: Ideal for those who thrive in fast-paced environments and love teamwork.
The predicted salary is between 28800 - 48000 £ per year.
Job Description
One of the fastest-growing and most exciting financial service companies are looking for bright and motivated individuals to join their Client Services Team. Working as part of a dynamic and entrepreneurial team,Based in amazing offices in London, this company care passionately about two things – fantastic employee satisfaction and providing a service that our clients place real value on. As one of Europe's leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.
As an Associate Client Service Officer, you will be responsible for general day to day management while also assisting with the account opening process for clients. This is a unique opportunity to join a fast growing team and to have a genuine impact on the processes and systems put in place.
- Assisting existing high level clients with their requirements
- Involvement in various aspects of the client journey
- Responsible for providing a “best in class” service to clients
- Respond to client queries within agreed SLAs
- Build internal and external relationships to help drive client efficiency
- Actively identify opportunities for clients to support their servicing needs
- Identify system and process improvements and raise these for consideration
- Build in-depth knowledge of various businesses
Requirements:
- Degree educated
- Strong communication skills
- Must be detail oriented with a passion for continued learning
- Strong ability to work to tight deadlines
- Have the ability to adapt to new challenges and thrive outside of your comfort zone
- Must be a team player
Graduate Client Services Associate employer: Citygrad
Contact Detail:
Citygrad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Client Services Associate
✨Tip Number 1
Familiarise yourself with the financial services industry, especially the specific products and services offered by the company. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Graduate Client Services Associate role, which can give you an edge in your application.
✨Tip Number 3
Prepare to showcase your communication skills through mock interviews or practice sessions. Since strong communication is a key requirement for this role, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Demonstrate your adaptability by sharing examples from your past experiences where you successfully navigated challenges or changes. This will highlight your ability to thrive outside of your comfort zone, which is crucial for this position.
We think you need these skills to ace Graduate Client Services Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Graduate Client Services Associate. Emphasise your communication skills, attention to detail, and any experience in client-facing roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the financial services industry and your eagerness to learn. Mention specific reasons why you want to work for this company and how you can contribute to their client services team.
Highlight Teamwork and Adaptability: In your application, provide examples of how you've successfully worked in teams and adapted to new challenges. This is crucial for a role that requires collaboration and flexibility.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Citygrad
✨Show Your Passion for Client Services
Make sure to express your enthusiasm for providing excellent client service. Share examples from your past experiences where you went above and beyond to meet a client's needs, as this will resonate well with the company's focus on delivering 'best in class' service.
✨Demonstrate Strong Communication Skills
Since strong communication is a key requirement for this role, prepare to showcase your ability to convey information clearly and effectively. You might want to practice answering common interview questions out loud to ensure you articulate your thoughts well during the interview.
✨Highlight Your Detail Orientation
Given the importance of being detail-oriented in this position, be ready to discuss specific instances where your attention to detail made a difference. This could involve projects or tasks where accuracy was crucial, showing that you can handle the responsibilities of the role.
✨Prepare for Adaptability Questions
The job description mentions thriving outside of your comfort zone. Think of examples where you've had to adapt to new challenges or changes in your work environment. This will demonstrate your flexibility and readiness to take on the dynamic nature of the role.
