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For Companies At a Glance
- Tasks: Join our dynamic team to manage client accounts and enhance their experience.
- Company: Be part of a leading financial service company focused on innovation and employee satisfaction.
- Benefits: Enjoy fantastic office vibes in London, with growth opportunities and a supportive culture.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Degree educated with strong communication skills and a passion for learning.
- Other info: Ideal for those who thrive in teamwork and embrace new challenges.
The predicted salary is between 28800 - 48000 £ per year.
One of the fastest-growing and most exciting financial service companies is looking for bright and motivated individuals to join their Client Services Team. Working as part of a dynamic and entrepreneurial team, based in amazing offices in London, this company cares passionately about two things - fantastic employee satisfaction and providing a service that our clients place real value on. As one of Europe's leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.
As an Associate Client Service Officer, you will be responsible for general day-to-day management while also assisting with the account opening process for clients. This is a unique opportunity to join a fast-growing team and to have a genuine impact on the processes and systems put in place.
- Assisting existing high-level clients with their requirements
- Involvement in various aspects of the client journey
- Responsible for providing a “best in class” service to clients
- Respond to client queries within agreed SLAs
- Build internal and external relationships to help drive client efficiency
- Actively identify opportunities for clients to support their servicing needs
- Identify system and process improvements and raise these for consideration
- Build in-depth knowledge of various businesses
Requirements:
- Degree educated
- Strong communication skills
- Must be detail-oriented with a passion for continued learning
- Strong ability to work to tight deadlines
- Have the ability to adapt to new challenges and thrive outside of your comfort zone
- Must be a team player
Graduate Client Service Associate employer: Citygrad
Contact Detail:
Citygrad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Client Service Associate
✨Tip Number 1
Familiarise yourself with the financial services industry, especially the specific products and services offered by the company. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Graduate Client Service Associate role, which can give you an edge in your application.
✨Tip Number 3
Prepare to showcase your communication skills through mock interviews or practice sessions. Since strong communication is a key requirement, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Demonstrate your adaptability by sharing examples from your past experiences where you successfully navigated challenges or changes. This will highlight your ability to thrive outside of your comfort zone, which is crucial for this dynamic role.
We think you need these skills to ace Graduate Client Service Associate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Graduate Client Service Associate position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your educational background, relevant experiences, and skills. Emphasise your strong communication skills, attention to detail, and ability to work under pressure, as these are key attributes for the role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you have demonstrated teamwork, adaptability, and a passion for learning in previous roles or experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a client-facing role.
How to prepare for a job interview at Citygrad
✨Showcase Your Communication Skills
As a Graduate Client Service Associate, strong communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and listen actively. Use examples from your past experiences where you successfully communicated with clients or team members.
✨Highlight Your Detail Orientation
This role requires a keen eye for detail. During the interview, mention specific instances where your attention to detail made a difference in a project or task. This will show that you understand the importance of accuracy in client service.
✨Demonstrate Your Adaptability
The company values individuals who can thrive outside their comfort zone. Prepare to discuss times when you faced new challenges and how you adapted to them. This will illustrate your flexibility and willingness to learn.
✨Emphasise Teamwork
Being a team player is crucial for this position. Share examples of successful collaborations you've had in the past, highlighting how you contributed to the team's success and how you value collective effort over individual achievement.
