Service Advisor

4 days ago Be among the first 25 applicants

Citygate Automotive is a retailer of SKODA, KIA, SEAT, CUPRA, Volkswagen cars, and Volkswagen commercial vehicles. With dealerships in various locations, including Capitol Way, Chalfont, Colindale, High Wycombe, Ruislip, and more, we offer a wide range of quality new and used vehicles. Our services extend beyond vehicle sales to include servicing, MOT testing, and repairs to ensure our customers\’ vehicles remain in top condition.

Role Description

This is a full-time on-site Service Advisor role located in High Wycombe. The Service Advisor will be responsible for providing customer-focused service, handling customer inquiries, resolving issues, and ensuring customer satisfaction. The role also involves communication with customers, scheduling service appointments, and overseeing aftersales services.

Qualifications

• Customer Service and Customer Satisfaction skills
• Customer-focused Service skills
• Excellent interpersonal skills
• Ability to work in a fast-paced environment
• Previous experience in an automotive service setting is a plus
• High school diploma or equivalent

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Automotive

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