At a Glance
- Tasks: Repair and service vehicles to the highest standards while ensuring customer satisfaction.
- Company: Join Citygate, a rapidly growing business with a strong team culture.
- Benefits: Competitive salary, guaranteed bonus, training opportunities, and high street discounts.
- Other info: Access to in-house training and internal career progression across various brands.
- Why this job: Make a real impact in the automotive industry while developing your skills.
- Qualifications: Level 3 qualified vehicle technician with excellent problem-solving skills.
The predicted salary is between 34000 - 36500 £ per year.
Basic Salary: £34,000 – £36,500 - Depending on qualifications OTE: £50,000 Guaranteed Bonus for the first 3 Months! New Technician Pay Plans Available! We have recently rolled out new pay plans for our Service Technicians which includes achievable uncapped OTE's and increased basic salaries depending on your qualifications. Your basic salary will increase the more you learn!
Role overview
We are looking for a passionate Service Technician to repair and service our vehicles to the highest standards possible. You will be working as part of a team to ensure customer satisfaction and repeat business for the retailer.
Key responsibilities
- To receive work from the workshop controller and carry out related checks, administration and protection routines
- To assess tool and equipment requirements and communicate any related issues
- To service and repair all vehicles
- To report on all additional repair requirements as they are identified
- To make written and verbal reports on service and repair in the workshop to the workshop controller in order to obtain authorisation
- To complete all administrative procedures (including warranty) relating to service and repair work
- To maintain a clean, tidy and safe working environment
- To undertake vehicle road tests when necessary
- To assist with development and training of other technicians
- To attend meetings and training programmes as required
- To perform other duties in support of other team members as required
What's in it for you?
With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone
- Access to The Volkswagen National Learning Centre for specific roles
- Electric Vehicle (EV) Training levels 1-4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
About You
As a Service Technician, you will ideally have the following skills and attributes:
- You will be a Level 3 qualified vehicle technician ideally with VAG group background
- Excellent problem-solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines
Why Citygate
Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.
Vehicle Technician employer: Citygate Automotive Ltd
Citygate is an exceptional employer that prioritises employee growth and satisfaction, offering a competitive salary structure with uncapped OTE potential and a guaranteed bonus for new technicians. Our vibrant work culture fosters teamwork and continuous learning through access to in-house training and the Volkswagen National Learning Centre, ensuring that our technicians are well-equipped to excel in their roles. With a range of benefits including high street discounts, wellbeing support, and internal career progression opportunities, Citygate is committed to creating a rewarding and fulfilling workplace for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Technician
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Vehicle Technician
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Citygate Automotive Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Citygate Automotive Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Citygate Automotive Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Citygate Automotive Ltd.
