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For Companies At a Glance
- Tasks: Engage customers and sell a range of new and used vehicles.
- Company: Join Citygate, a thriving automotive business with a supportive culture.
- Benefits: Access to training, discounts, and career progression opportunities.
- Why this job: Be part of the exciting transition to Electric Vehicles in a dynamic industry.
- Qualifications: Great communication skills and a passion for customer satisfaction.
- Other info: Enjoy a positive work environment with a focus on team culture.
The predicted salary is between 30000 - 42000 £ per year.
Key responsibilities
Your key responsibilities as a Parts Advisor will be to:
- Co-ordinate the receipt and return of manufacturers goods
- Ensure goods received are dispatch or stocked on a daily basis
- Ensure that all stock is received, checked and properly stored
- Ensure that all parts and accessories are correctly binned and accurately recorded
- Select items accurately, progress and dispatch orders efficiently
- Order parts and accessories, under the direction and supervision of the Aftersales Manager
- Ensure that the parts departments records are kept up to date
- Maintain accurate cash and credit controls
What\’s in it for you?
With our benefits there is something good for everyone. We\’re a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That\’s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone
- Access to The Volkswagen National Learning Centre for specific roles
- Electric Vehicle (EV) Training levels 1- 4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
About You
To become a Parts Advisor at Citygate Automotive, we are looking for candidates that ideally possess the following skills and qualities:
- Excellent customer handling skills
- Previous experience working in a similar position
- Previous experience of working with a main dealer Parts Department
- Good Communication skills
- The ability to work on your own initiative
- Good administration skills
- Proactive ability to follow up
Why Citygate
Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, Å KODA and Kia), provide excellent quality training and internal progression opportunities.
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Parts Advisor employer: Citygate Automotive Ltd
Contact Detail:
Citygate Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company inside out! Research Citygate, its values, and the brands it works with. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your skills and enthusiasm for the role. This will help you make a great first impression when meeting potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of our team and contributing to our success.
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or sales experience. This helps us see how you fit into our vision at Citygate.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Citygate.
How to prepare for a job interview at Citygate Automotive Ltd
✨Know Your Products
Before the interview, make sure you’re familiar with the vehicles and services Citygate offers. Research the brands they represent, like Volkswagen and Kia, and be ready to discuss their latest models or innovations, especially in electric vehicles. This shows your enthusiasm and commitment to the role.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you successfully met sales targets or provided excellent customer service. If you don’t have direct automotive experience, think of transferable skills from other roles. Be ready to explain how these experiences can help you excel as a Sales Executive.
✨Demonstrate Your Motivation
Citygate values motivated individuals, so be prepared to discuss what drives you. Share your passion for sales and customer satisfaction, and how you plan to contribute to the team’s success. Highlight any personal goals that align with the company’s vision of excellence.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training programmes available or how the team collaborates to achieve sales goals. This not only demonstrates your enthusiasm but also helps you gauge if Citygate is the right fit for you.