At a Glance
- Tasks: Manage showroom operations and ensure top-notch customer interactions.
- Company: Join Citygate, a thriving business with a strong team culture.
- Benefits: Enjoy training opportunities, discounts, and standard company perks.
- Other info: Great career progression and a positive work environment await you.
- Why this job: Be at the forefront of the automotive industry and drive change.
- Qualifications: Strong communication skills and a commitment to customer care.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire.
We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.
Why Citygate
Citygate is founded on a simple vision: “to grow a business we are proud of through a commitment to excellence”.
As a privately owned and entrepreneurial business, we're welcoming, inclusive, have a great team ethic and have worked hard to create a positive working environment that we can all be proud of.
We have committed plans for the future and we need motivated, focused and skilled teams to help us achieve this.
That's why every Citygate employee has access to our award-winning learning programme, whether that's operated from our purpose-built Citygate Academy facility or through working with our brand partners.
The inventive automotive industry has always been popular with the innovators and creators.
But now, more than ever, it's the perfect career space for those looking to stand at the forefront of change – specifically, the transition to Electric Vehicles.
Role overview
We are looking for a Showroom Manager to manage the daily business of the showroom by providing a physical presence and by managing all customer interaction.
To also assist the Head of Sales & Senior Showroom Manager in managing the sales environment, the people, and the process to ensure maximum profit opportunity and customer satisfaction.
Key responsibilities
- To ensure all enquires are handled to the highest standards on our systems each day by close of business.
- To manage the sales team, to ensure they achieve volume and margin targets
- To have the very best vehicle displays and forecourt areas.
- To manage the sales process and have an integral part within that with the customers.
- To achieve F & I commission and penetration objectives
- To ensure all finance documents are completed accurately and honestly in accordance with legal requirements (e. g. in accordance with the Consumer Credit Act 1974 and relevant insurance codes of practice
About You
- Excellent communication skills and a good telephone manner.
- Great computer skills and the ability to multi-task.
- High levels of commitment to providing the best customer care.
- A positive and friendly attitude in the work environment.
- A professional approach with the ability to mentor others
- Strong attention to detail and compliance
- Live and breathe the Citygate Values
What's in it for you?
- Access to our in-house training academy for everyone
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
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Showroom Manager in London employer: Citygate Automotive Ltd
Citygate Automotive Ltd is an exceptional employer located in the vibrant City of London, offering a dynamic work environment where apprentices can thrive. With a strong emphasis on in-house training and career progression, employees are encouraged to develop their skills while being supported by experienced mentors. The company fosters a collaborative culture that values teamwork and continuous learning, making it an ideal place for those seeking meaningful and rewarding employment in the automotive industry.
