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For Companies At a Glance
- Tasks: Coordinate and manage parts inventory, ensuring efficient order processing and stock management.
- Company: Join Citygate Automotive, a thriving business with a strong team culture.
- Benefits: Enjoy training opportunities, discounts, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team and grow your career in the automotive industry.
- Qualifications: Customer service skills and experience in a parts department are preferred.
- Other info: Internal progression opportunities and training with global brands.
The predicted salary is between 24000 - 36000 £ per year.
Key responsibilities
- Co-ordinate the receipt and return of manufacturers goods
- Ensure goods received are dispatched or stocked on a daily basis
- Ensure that all stock is received, checked and properly stored
- Ensure that all parts and accessories are correctly binned and accurately recorded
- Select items accurately, progress and dispatch orders efficiently
- Order parts and accessories, under the direction and supervision of the Aftersales Manager
- Ensure that the parts department's records are kept up to date
- Maintain accurate cash and credit controls
What's in it for you?
With our benefits there is something good for everyone. We are a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That’s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone
- Access to The Volkswagen National Learning Centre for specific roles
- Electric Vehicle (EV) Training levels 1-4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
About You
To become a Parts Advisor at Citygate Automotive, we are looking for candidates that ideally possess the following skills and qualities:
- Excellent customer handling skills
- Previous experience working in a similar position
- Previous experience of working with a main dealer Parts Department
- Good communication skills
- The ability to work on your own initiative
- Good administration skills
- Proactive ability to follow up
Why Citygate
Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, Å KODA and Kia), provide excellent quality training and internal progression opportunities.
Parts Advisor in Little Chalfont employer: Citygate Automotive Ltd
Contact Detail:
Citygate Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Little Chalfont
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Citygate or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of parts and accessories. Show us you know your stuff! Familiarise yourself with the brands we work with, like Volkswagen and SEAT, so you can impress us with your expertise.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. We love seeing proactive candidates who take the initiative to reach out and express their interest in joining our team.
✨Tip Number 4
Show off your customer handling skills during the interview. Share examples of how you've dealt with customers in the past, especially in a parts department setting. We want to see that you can keep our customers happy!
We think you need these skills to ace Parts Advisor in Little Chalfont
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in parts departments and customer handling. We want to see how your skills match the Parts Advisor role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Citygate and how your proactive approach can benefit our team. Keep it friendly and professional – we love a good personality!
Show Off Your Communication Skills: Since good communication is key for this role, make sure your application reflects that. Use clear language and structure your information well. We appreciate clarity and organisation, just like you would in the Parts Department!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at Citygate!
How to prepare for a job interview at Citygate Automotive Ltd
✨Know Your Parts
Familiarise yourself with the parts and accessories relevant to the role. Understand the products Citygate deals with, especially from brands like Volkswagen and SEAT. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Skills
Since excellent customer handling skills are crucial, prepare examples of how you've successfully dealt with customers in the past. Think about specific situations where you resolved issues or provided exceptional service, as this will demonstrate your capability to thrive in a customer-focused environment.
✨Demonstrate Your Initiative
Be ready to discuss times when you've taken the initiative in previous roles. Whether it was improving a process or helping a colleague, showing that you can work independently and proactively will resonate well with the interviewers.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the training opportunities available or how the team collaborates on stock management. This shows your enthusiasm for the role and helps you gauge if Citygate is the right fit for you.
