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For Companies At a Glance
- Tasks: Welcome customers and manage calls efficiently while ensuring a friendly atmosphere.
- Company: Join a dynamic team in a customer-focused environment.
- Benefits: Access to training, discounts, wellbeing support, and career progression.
- Other info: Enjoy a tidy workspace and a supportive team culture.
- Why this job: Be the face of the company and make every visitor feel valued.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a Showroom Host to ensure that all customers and visitors are greeted, both personally and over the telephone in a friendly, welcoming and efficient manner and to make sure they are put in touch with the person they wish or need to deal with, as quickly as possible.
Key responsibilities
- Answer and deal with telephone calls quickly and efficiently, ensuring all calls are qualified correctly and introduced to relevant personnel.
- Ensure all relevant calls are logged, obtaining accurate information, which should be copied to the management team.
- Ensure that messages are passed to those concerned in a timely manner.
- Greet customers and visitors in a friendly manner, either introduce them to the person they have come to see or sit them down in the customer area, offer refreshments where appropriate, inform the person they have come to see and make sure they are comfortable whilst waiting.
- Keep reception and customer waiting area tidy, make sure used cups and rubbish are removed from the area.
- Notify the relevant personnel of any parcels or deliveries.
About You
- Excellent communication skills and a good telephone manner.
- Great computer skills and the ability to multi-task.
- High levels of commitment to providing the best customer care.
- A positive and friendly attitude in the work environment.
What's in it for you?
- Access to our in-house training academy for everyone.
- Internal career progression opportunities across our various brands and locations.
- High street discounts.
- Wellbeing portal.
- Employee assistance programme.
- Purchase, service and parts discounts.
- Employee referral scheme.
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme.
Showroom Host in High Wycombe employer: Citygate Automotive Ltd
Contact Detail:
Citygate Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host in High Wycombe
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what they stand for. This will help you connect with them during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role is all about greeting customers and handling calls, try role-playing with a friend or family member. This will help you feel more confident and polished when it comes to making a great first impression.
✨Tip Number 3
Don’t forget to showcase your multi-tasking abilities! Think of examples from your past experiences where you juggled multiple tasks successfully. This will demonstrate your capability to handle the fast-paced environment of a showroom.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Showroom Host in High Wycombe
Some tips for your application 🫡
Be Personable: When writing your application, let your friendly personality shine through! We want to see how you can greet customers and visitors in a warm and welcoming way, just like you would in the showroom.
Show Off Your Communication Skills: Make sure to highlight your excellent communication skills in your application. Whether it's over the phone or face-to-face, we need to know you can handle conversations with ease and professionalism.
Detail Your Multi-Tasking Abilities: We love a good multi-tasker! In your application, share examples of how you've successfully juggled multiple tasks at once. This will show us you're ready for the fast-paced environment of a showroom host.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citygate Automotive Ltd
✨Master the Greeting
As a Showroom Host, your first impression is crucial. Practice a warm and friendly greeting that reflects your personality. Remember, it’s all about making customers feel welcome, so rehearse how you would introduce yourself and engage with visitors.
✨Know Your Stuff
Familiarise yourself with the showroom layout and the key personnel you'll be working with. This way, you can confidently direct visitors to the right person or department without hesitation. It shows initiative and helps create a smooth experience for everyone.
✨Show Off Your Communication Skills
During the interview, highlight your excellent communication skills. Share examples of how you've effectively handled phone calls or customer interactions in the past. This will demonstrate your ability to manage inquiries efficiently and maintain a positive atmosphere.
✨Stay Organised and Tidy
Discuss your approach to keeping the reception area tidy and organised. Mention any systems you use to log calls or messages accurately. This shows that you understand the importance of a clean and efficient workspace, which is key to providing great customer care.