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For Companies At a Glance
- Tasks: Lead the sales team, maximise profits, and enhance customer satisfaction.
- Company: Join Citygate, a thriving business with a strong team culture.
- Benefits: Enjoy training opportunities, discounts, and a supportive work environment.
- Why this job: Make a real impact in a dynamic role with career growth potential.
- Qualifications: Proven sales management experience and excellent communication skills.
- Other info: Be part of a successful team working with global brands.
The predicted salary is between 36000 - 60000 £ per year.
Role overview
As the Head of Sales you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity and customer satisfaction.
Key responsibilities
- To manage the sales process in order to maximise gross profit earning potential
- To manage the sales environment and ensure compliance with the Sales Process
- To meet prospective and existing customers
- To manage the sales team to ensure all F&I and insurance related products are offered to every customer
- To ensure compliance with the FCA Regulations
- To ensure a daily sales meeting is carried out each morning
- To ensure the customer has an exceptional experience by continuously reviewing and improving customer care standards
- To be fully compliant with Mystery Shop Standards as set by our Brand partners
- To manage the process of vehicle ordering of new cars and the stock control of new and used vehicles
- To conduct a monthly review with each Sales Executive
- To carry out appraisals of used vehicles as necessary
- To handle dissatisfied customers professionally and resolve any complaints in a timely manner
- To ensure the Dealerweb system is completed, updated and utilised to maximum effect
What’s in it for you?
With our benefits there is something good for everyone. We’re a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That’s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:
- Access to our in-house training academy for everyone
- Electric Vehicle (EV) Training levels 1-4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
About You
The successful candidate for our Head of Sales position will ideally possess the following skills and experience:
- Strong background in sales management
- Excellent communication and leadership skills
- Proven track record of achieving sales targets
- Ability to work well under pressure and have a strong attention to detail
Why Citygate
Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, Å KODA and Kia), provide excellent quality training and internal progression opportunities.
Head of Sales in High Wycombe employer: Citygate Automotive Ltd
Contact Detail:
Citygate Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales in High Wycombe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their sales process, and think about how you can bring value to their team. Practise common interview questions and be ready to showcase your leadership skills and sales achievements.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and keep you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our awesome team at Citygate!
We think you need these skills to ace Head of Sales in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Sales role. Highlight your sales management experience and any achievements that align with our key responsibilities. We want to see how you can maximise profit and customer satisfaction!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Citygate. Share specific examples of how you've led sales teams and improved customer experiences in the past.
Showcase Your Leadership Skills: As a Head of Sales, strong leadership is key. In your application, emphasise your communication and team management skills. We want to know how you motivate your team and ensure compliance with processes.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our progressive team culture!
How to prepare for a job interview at Citygate Automotive Ltd
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and performance indicators relevant to the role. Be ready to discuss how you've maximised gross profit in previous positions and share specific examples of your success.
✨Demonstrate Leadership Skills
As a Head of Sales, you'll need to showcase your leadership abilities. Prepare to talk about how you've managed teams in the past, including how you’ve motivated them to meet targets and improved customer satisfaction.
✨Familiarise Yourself with FCA Regulations
Understanding compliance is crucial for this role. Make sure you’re well-versed in FCA regulations and can explain how you’ve ensured compliance in previous roles, especially in relation to sales processes.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might face in this role. Be ready to discuss how you would handle dissatisfied customers and resolve complaints effectively, demonstrating your commitment to exceptional customer care.