Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and analyse business needs to enhance product development.
- Company: Join a dynamic team at Auto.Works, where innovation meets customer success.
- Benefits: Enjoy a hybrid work model, competitive salary, and growth opportunities.
- Other info: Perfect stepping stone for future roles in Business or Technical Analysis.
- Why this job: Be at the forefront of tech and customer experience, making a real difference.
- Qualifications: Recent graduates with a passion for technology and customer support.
The predicted salary is between 25000 - 32000 £ per year.
Auto.Works is seeking a proactive and adaptable individual to join our growing team in a hybrid Customer Support and Business Analysis role. This position sits at the intersection of customer success, product development, and technology, offering exposure to both business and technical domains.
You will play a key role in understanding customer workflows, identifying opportunities for improvement, and translating these into structured requirements that support product evolution. Alongside this, you will provide hands‑on technical support, ensuring customers successfully adopt and use the platform.
This is an ideal opportunity for someone who wants to develop into a Business Analyst, Technical Analyst, or Product-focused role.
Graduate Customer & Technical Analyst employer: Citygate Automotive Ltd
Contact Detail:
Citygate Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Customer & Technical Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Auto.Works on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding customer workflows and the technical aspects of the role. We recommend practising common interview questions and thinking about how your skills align with the job description.
✨Tip Number 3
Showcase your adaptability! During interviews, share examples of how you've successfully navigated changes or challenges in previous roles. This will highlight your fit for a dynamic environment like Auto.Works.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Graduate Customer & Technical Analyst
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about joining our team and contributing to customer success and product development.
Tailor Your CV: Make sure your CV is tailored to the Graduate Customer & Technical Analyst position. Highlight any relevant experience or skills that align with both customer support and business analysis. We love seeing how you connect your background to what we do!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and get straight to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at Citygate Automotive Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Auto.Works thoroughly. Understand their products, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
As a Graduate Customer & Technical Analyst, you'll need to demonstrate your ability to identify and solve problems. Prepare examples from your studies or previous experiences where you've successfully tackled challenges, especially those related to customer workflows or technical issues.
✨Prepare for Technical Questions
Since this role involves a mix of customer support and technical analysis, brush up on relevant technical concepts. Be ready to discuss how you would approach technical support scenarios or how you would gather requirements for product improvements.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools they use for customer support, or how they measure success in this role. This shows that you're engaged and thinking about how you can contribute to their success.