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- Tasks: Manage a dynamic workshop, leading a team of Technicians to deliver top-notch service.
- Company: Join Citygate, Europe's largest Volkswagen Group dealership with a vibrant culture.
- Benefits: Enjoy competitive pay, high street discounts, and access to in-house training.
- Why this job: Be part of a progressive team that values culture and customer engagement.
- Qualifications: Experience as a Workshop Controller with strong managerial skills.
- Other info: Opportunities for career growth across various brands and locations.
The predicted salary is between 40000 - 50000 £ per year.
We are currently seeking an experienced Workshop Manager to join Citygate, the largest Volkswagen Group dealership in Europe, and a flagship Volkswagen site. This is a high-profile role managing a multi-brand operation across Volkswagen, KODA and CUPRA, within the largest dealership in the group.
You will be responsible for planning and coordinating workshop activity to meet customer requirements, maximise utilisation and profitability, and lead a large team of Technicians. Working closely with the Aftersales Manager, you will play a key role in delivering exceptional quality, efficiency, and customer care.
As Workshop Manager, your responsibilities will include:
- Controlling the flow of work through the workshop to ensure repairs are completed within agreed timescales
- Driving workshop productivity and efficiency, with a target of 100% utilisation
- Leading, motivating, and communicating effectively with all members of the workshop team
- Coordinating workshop activity to ensure all agreed work is delivered to manufacturer standards
- Reporting additional damage identified during vehicle inspections and ensuring appropriate documentation is completed
- Championing a positive, compliant, and safety-focused workplace culture
We are a progressive business that believes building a good team culture is not only good for everyone who works for us but it makes a difference to how we engage with customers too. Access to our in-house training academy for everyone:
- Electric Vehicle (EV) Training levels 1-4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
As a Workshop Controller, you will ideally have the following skills and attributes:
- Previous experience working as a Workshop Controller
- Strong managerial skills and be able to prove you can control a workshop of Technicians efficiently.
We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, KODA and Kia), provide excellent quality training and internal progression opportunities.
Workshop Manager | Joinery in London employer: Citygate Automotive Limited
Contact Detail:
Citygate Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager | Joinery in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Citygate or similar dealerships. A friendly chat can sometimes lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Volkswagen, KODA, and CUPRA. Show us you know the brands inside out and how you can contribute to their success as a Workshop Manager. Confidence is key!
✨Tip Number 3
Don’t just wait for the perfect job to pop up; apply proactively! Check our website regularly and submit your application even if you don’t see a specific Workshop Manager role. We love seeing enthusiastic candidates who are eager to join our team.
✨Tip Number 4
Showcase your leadership skills during interviews. Share examples of how you've motivated teams and improved workshop efficiency in the past. We want to see that you can lead our Technicians to success while maintaining a positive workplace culture.
We think you need these skills to ace Workshop Manager | Joinery in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Manager role. Highlight your experience in managing workshops and leading teams, as well as any specific achievements that demonstrate your ability to drive productivity and efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Citygate. Mention your passion for the automotive industry and how you can contribute to a positive workplace culture.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your managerial skills. Share examples of how you've motivated teams and improved workshop operations in previous roles. We want to see your leadership style!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Citygate. We can’t wait to hear from you!
How to prepare for a job interview at Citygate Automotive Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the Volkswagen Group and its brands. Familiarise yourself with their values, products, and any recent news. This will show that you're genuinely interested in the company and can engage in meaningful conversations during the interview.
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight how you’ve driven productivity and efficiency in previous roles, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in workshop management and how you overcame them. Think about times when you had to control workflow or address unexpected issues. This will illustrate your ability to handle the pressures of the role.
✨Emphasise Safety and Compliance
Since the role involves championing a safety-focused workplace culture, be prepared to talk about your approach to maintaining safety standards and compliance in the workshop. Share any relevant experiences that highlight your commitment to creating a safe working environment.