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For Companies At a Glance
- Tasks: Engage potential customers and promote our ground transportation solutions.
- Company: Join ComCab Manchester, part of CityFleet Networks with 60 years of experience.
- Benefits: Earn £30,000 plus commission, enjoy 22 days leave, and birthday off!
- Why this job: Be a key player in growing our customer base and enhancing experiences.
- Qualifications: Confident, proactive, and great at building relationships.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
About Us
ComCab Manchester is part of the CityFleet Networks group, a trusted name in ground transportation with over 60 years of industry experience. We provide safe, reliable, and efficient taxi and private hire services to businesses, public sector organisations, and individual passengers across Greater Manchester. With a growing fleet of licensed drivers and a dedicated local operations team, we pride ourselves on delivering exceptional service, supporting our driver community, and continually improving through innovation and operational excellence.
About The Role
We are looking for a motivated individual to help grow our customer base and strengthen our business partnerships. In this role, you will proactively identify and engage potential customers and businesses, promoting our full range of consumer and B2B ground transportation solutions. You will be responsible for converting leads into bookings, supporting the Sales team with onboarding new business accounts, and developing existing relationships to drive growth. Alongside this, you will play a key role in enhancing the overall customer experience and ensuring every interaction reflects our commitment to quality and reliability.
Responsibilities
- Engage with new sales opportunities through warm and cold-calling, face-to-face meetings, mailshots, networking and social media.
- Promote a welcoming, engaging and professional environment for consumer and account customers.
- Ensure that all leads are engaged with the intention of encouraging new business accounts and ground transportation bookings.
- Ensure correct products, services and options are communicated and delivered to candidates in a timely manner.
- Work towards and achieve monthly and quarterly KPIs, targets and business objectives.
- Utilise CRM and other relevant systems to generate leads.
- Arrange meetings with potential clients and listen to their wishes and concerns.
- Prepare and deliver appropriate presentations on products and services.
- Escalate all agreements requiring negotiation, soon-to-close and/or with unusual requirements to the Head of Corporate Accounts.
- Act as a point of contact for complaints and objections from customers.
- Gather feedback from potential clients and existing customers and share with internal teams.
- Develop a thorough understanding of the private hire and taxi products, brands and services.
- Develop a thorough awareness and knowledge of local events, networking events and competitors to promote and develop the private hire and taxi products and services.
- Receive and handle a wide range of telephone and e-mail enquiries, and correspondence – working on own initiative to take action as appropriate and referring issues to the Head of Corporate Accounts.
- Regularly check all monitored e-mail inboxes.
- Provide full administrative and clerical support to the Commercial Services team.
- Provide administrative and general support to Management and Directors.
- Ensure all data is cleansed and accurately logged onto spreadsheets and operational systems (e.g. CRM).
- Create, maintain and reconcile reports & statements.
- Engage with potential clients and customers by phone, e-mail or in person to ensure queries are resolved satisfactorily.
Essential Qualifications
- Be driven, confident, proactive and have a good understanding of relationship building.
- Good professional image; confident, engaging, curious, friendly and polite.
- Excellent phone, written and verbal communication skills; able to deal with customers at all levels effectively via face-to-face / telephone and e-mails when required.
- Good interpersonal skills with a systematic and organised approach.
- A self-starter; able to prioritise and co-ordinate workloads to meet deadlines.
- Reliable, trustworthy with the ability to work to a high standard, quickly and while under pressure.
- Proficient in MS Word, Excel and PowerPoint.
- Ability to work unsupervised and under own initiative.
- Ability to deliver against ambitious KPIs.
- Pro-active and highly resourceful, with a desire to create a positive experience for others.
- Based within a commutable distance of the area of operation.
- Be able to drive and have access to your own vehicle.
- Keen to develop over a period of time with a willingness and ability to learn.
Desirable Qualifications
- Relevant experience in a similar sales or business development role; preferably within the taxi, transport, motor or logistics industries.
- Experience working in the transportation, motor or logistics industries.
Benefits
£30,000 per annum + commission, 22 days' annual leave (plus bank holidays), an additional day off for your birthday, and access to employee benefits including eyecare vouchers and the Cycle to Work scheme.
Location: Manchester - Trafford House (with travel to other North West offices, including Chester, Wirral, and Liverpool, once or twice a week as required).
Seniority level: Entry level
Employment type: Full-time
Industries: IT Services and IT Consulting
Sales Executive in Stretford employer: CityFleet
Contact Detail:
CityFleet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Stretford
✨Tip Number 1
Get your networking game on! Attend local events and connect with people in the industry. You never know who might have a lead or opportunity for you.
✨Tip Number 2
Don’t be shy about reaching out directly to potential clients. A friendly cold call or a personalised email can go a long way in making a great first impression.
✨Tip Number 3
Practice your pitch! Make sure you can confidently explain how our services can benefit potential customers. The more prepared you are, the better you'll engage with leads.
✨Tip Number 4
Keep track of your interactions using a CRM system. This will help you stay organised and ensure you follow up with leads in a timely manner, showing them you mean business!
We think you need these skills to ace Sales Executive in Stretford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Sales Executive role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to communicate your ideas effectively – we want to understand your strengths without any confusion!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re considered for the role as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at CityFleet
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of ComCab Manchester's services and how they stand out in the ground transportation industry. Familiarise yourself with their B2B solutions and be ready to discuss how you can promote these effectively.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully converted leads into bookings or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Engage with Enthusiasm
During the interview, demonstrate your proactive attitude and confidence. Engage with the interviewer by asking insightful questions about the company’s growth plans and how you can contribute to achieving their KPIs. This shows your genuine interest in the role.
✨Be Ready for Role-Play Scenarios
Expect to participate in role-play scenarios where you might need to handle objections or complaints. Practice common sales situations beforehand so you can showcase your problem-solving skills and ability to maintain a professional image under pressure.