At a Glance
- Tasks: Lead media relations and shape CityFibre's external communications.
- Company: Join the UK's largest fibre-only network with a focus on innovation.
- Benefits: Salary up to £60,000, performance bonus, and extensive wellbeing support.
- Other info: Hybrid role with 25 days annual leave and a commitment to diversity.
- Why this job: Make a real impact on digital infrastructure and community growth.
- Qualifications: Strong experience in external communications and media relations required.
The predicted salary is between 60000 - 60000 £ per year.
This hybrid role offers a great balance of home and office working. You’ll join your colleagues in one of our London offices 2-3 days per week.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
As a Senior Communications Manager, you will be responsible for shaping and protecting CityFibre’s external reputation by delivering proactive, confident and effective communications across a fast‑moving media landscape. You’ll receive a salary up to £60,000, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leading media relations and press office activity across trade, technology, local and national media
- Delivering external communications plans that reinforce CityFibre’s narrative and business priorities
- Identifying and executing proactive media opportunities in collaboration with social and content teams
- Developing clear, engaging content to communicate key messages and drive awareness
- Monitoring media coverage and industry trends, reporting impact and advising senior leaders
What you’ll bring to the role:
You will have strong experience delivering external communications and media activity that protects and enhances organisational reputation, with the confidence to operate in a fast‑paced, high‑profile environment. You will also have:
- Proven experience building and maintaining effective media relationships across national, telecom and technology press
- A strong background in developing communications plans, timelines and proactive media opportunities
- Experience running a responsive press office, managing reputational risk and working to tight deadlines
- The ability to analyse data to identify trends, insights and clear messages
- Experience in financial PR, content creation and stakeholder management
Diversity, Inclusion & Belonging: We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre.
What you can expect from us: We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected].
Senior Communications Manager employer: CityFibre
CityFibre is an exceptional employer that prioritises employee wellbeing and growth, offering a hybrid work model that balances home and office life in London. With a commitment to diversity and inclusion, comprehensive benefits including 25 days of annual leave, and opportunities for career development, CityFibre fosters a supportive and innovative work culture where every voice is valued. Join us to make a meaningful impact on digital infrastructure and help shape the future of connectivity.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Communications Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent news, and what makes them tick. This way, we can tailor our responses and show them we’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help us get comfortable with common questions and refine our answers, making us feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows we’re keen and professional, which is always a bonus in their eyes.
We think you need these skills to ace Senior Communications Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Communications Manager role. Highlight your experience in media relations and external communications, as this is what we’re really looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve successfully managed media relationships or executed communications plans. We love seeing tangible results!
Be Authentic:Let your personality shine through in your application. We value diversity and want to see who you are beyond your professional experience. A bit of your unique voice can make a big difference!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at CityFibre
✨Know Your Stuff
Before the interview, dive deep into CityFibre's mission and values. Understand their products and how they impact communities. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Media Savvy
Prepare examples of your past media relations successes. Be ready to discuss how you've built relationships with journalists and managed press office activities. Highlight any specific campaigns that had a significant impact on reputation management.
✨Be Proactive
Think about potential media opportunities that could benefit CityFibre. Come prepared with ideas for proactive communications plans or content strategies that align with their business priorities. This shows initiative and strategic thinking.
✨Data-Driven Insights
Brush up on your data analysis skills. Be ready to discuss how you've used data to identify trends and inform your communications strategies. This is crucial for demonstrating your ability to drive awareness and measure impact effectively.