Programme Manager - Integration & Operational Readiness

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least two days a week.

As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be. Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives. At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.

You’ll play a key role in delivering complex programmes and ensuring they are fully ready to transition into live operations. Working across the Integration Programme and major initiatives, you’ll lead workstreams and translate objectives into clear delivery plans. Reporting to the Senior Programme Manager, you’ll ensure systems, processes and ways of working are stabilised to support business-as-usual, driving strong outcomes through effective stakeholder engagement and delivery.

You’ll receive a competitive salary, a car allowance and a performance related bonus. This is some of what you can expect to be doing:

• Deliver defined workstreams across integration and major revenue-generating programmes in line with agreed scope, milestones and quality
• Lead operational readiness activity, ensuring systems, processes, data and controls are viable for transition into operations
• Translate programme objectives into detailed delivery plans and drive execution against critical milestones
• Manage risks, issues, assumptions and dependencies, escalating where required with clear recommendations
• Maintain robust delivery controls and provide accurate reporting on progress, readiness and risks
• Support transition and cutover activities, ensuring deliverables are complete and accepted by operational owners

What you’ll bring to the role:

You’ll bring strong programme delivery experience with the ability to manage complex workstreams and ensure operational readiness within structured governance environments. You’ll also have:

• Professional qualification in a project management methodology such as APM or Prince2, or equivalent experience
• Proven track record delivering large-scale, complex programmes within time, cost and quality constraint
• Strong understanding of programme governance frameworks and structured delivery environments
• Experience managing programme documentation including RAID logs, schedules and governance packs
• Excellent stakeholder engagement skills with the ability to influence and build relationships across teams
• Strong analytical and problem-solving skills with attention to detail and data accuracy
• Advanced skills in Microsoft Excel and PowerPoint for reporting and analysis

Life at CityFibre: Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating a workplace where people feel a genuine sense of belonging and pride in what they do. That’s why we’re proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, a Disability Confident Leader, a Care Leaver Friendly Employer, and a signatory of the Armed Forces Covenant Gold Award.

We’ll support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life – including generous annual leave (with an extra day off on your birthday), private medical insurance, health cash plans and family‑friendly policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!