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- Tasks: Supervise network maintenance and ensure compliance with safety standards across the region.
- Company: Join CityFibre, the UK's largest fibre-only network, leading digital infrastructure innovation.
- Benefits: Salary up to £43,000, car allowance, performance bonus, and comprehensive wellbeing benefits.
- Why this job: Make a real difference in people's lives by enhancing internet connectivity and supporting communities.
- Qualifications: Experience in supervising telecoms maintenance and strong knowledge of fibre network infrastructure required.
- Other info: Flexible hybrid role with opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
This hybrid role involves working both from home and on-site across the region requiring flexibility to travel as needed. The position is 37.5 hours per week and includes participation in OOH (on-call and out-of-hours services) including nights weekends and occasional overnight stays for planned and unexpected maintenance activities
As the UKs largest fibre-only network and its only proven wholesale challenger were busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet our network is greener more reliable and ready for the future. The products we provide over it not only lead the market on speed value and service they help businesses to innovate provide entire communities with a better foundation for their digital lives and support economic growth locally and nationally.
What does that mean for you The opportunity to make internet connections (and daily life) a whole lot better for a lot of people!
Joining us as a Network Maintenance Supervisor
The Network Maintenance Supervisor is responsible for safeguarding CityFibres network infrastructure across a national area overseeing civil and fibre construction activities. The role ensures timely compliant delivery of maintenance and diversionary works supporting out-of-hours operations and emergency restoration services.
Youll receive a salary up to 43000 a car allowance a performance related bonus and a range of benefits to support you across your financial physical and mental wellbeing.
This is some of what you can expect to be doing :
- Act as the first responder and point of contact for ERS Section 81s network damages and diversionary works
- Conduct impact assessments manage cable migrations and coordinate with external stakeholders to meet delivery milestones
- Perform routine asset inspections document findings and arrange corrective actions to maintain network integrity
- Support complex maintenance tasks and ensure high standards of safety quality and compliance across all field activities
What youll bring to the role
Someone with the skills and experience for this role would be adept at supervising field-based fibre and civils maintenance managing emergency and planned works ensuring compliance with safety and street works regulations and coordinating with multiple stakeholders to protect and maintain telecoms infrastructure.
Youll also have :
- Proven supervisory experience in utilities or telecoms with strong knowledge of NRSWA and fibre network infrastructure
- Hands-on experience in OSP telecoms build including civils cabling and splicing with solid understanding of CDM regulations
- Skilled in risk assessment stakeholder negotiation and managing contracted engineering works under pressure
- Proficient in Microsoft Office tools and familiar with workflow and planning software such as QGIS Salesforce or ServiceNow
Diversity Inclusion & Belonging
Were a Times Top 50 Employer for Gender Equality. Were endorsed by WORK180 and were a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant Care Leaver Covenant and were a Disability Confident Leader. Working together with our Employee Communities were wholly committed to ensuring that our peoples voices are heard and that everyone feels a sense of belonging and pride to be a part of CityFibre. If youd like to explore our culture and values check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave a day off on your birthday a day off to support a charity or organisation of choice a range of wellbeing and savings initiatives including private medical insurance and supportive family friendly and menopause policies.
Additional Information :
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed starting with our recruitment process. No matter your background family or carer status ethnicity sexual orientation religion age disability gender or gender identity we welcome your application. If you need any support or reasonable adjustments throughout the application process please email us at We want to help!
Remote Work: No
Employment Type: Full-time
Key Skills
Robotics,HVAC,Packaging,CMMS,Maintenance Management,Property Maintenance,OSHA,Maintenance,Painting,Programmable Logic Controllers,Supervising Experience,Troubleshooting
Experience: years
Vacancy: 1
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Network Maintenance Supervisor employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Maintenance Supervisor
✨Tip Number 1
Network like a pro! Attend industry events, join online forums, and connect with professionals on LinkedIn. The more people you know in the telecoms field, the better your chances of landing that Network Maintenance Supervisor role.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and understanding of NRSWA regulations. We recommend practising common interview questions related to fibre network infrastructure and emergency response scenarios to show you're ready for anything.
✨Tip Number 3
Showcase your hands-on experience! Bring examples of past projects where you managed civil and fibre construction activities. This will demonstrate your ability to oversee maintenance tasks and coordinate with stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Network Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Maintenance Supervisor role. Highlight your supervisory experience in utilities or telecoms, and showcase your knowledge of NRSWA and fibre network infrastructure. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our mission at CityFibre. Don’t forget to mention any hands-on experience you have in OSP telecoms build and civil works.
Showcase Your Soft Skills: While technical skills are crucial, we also value soft skills like stakeholder negotiation and risk assessment. Make sure to include examples of how you've successfully managed teams and projects under pressure in your application.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at CityFibre
✨Know Your Stuff
Make sure you brush up on your knowledge of fibre network infrastructure and NRSWA regulations. Be ready to discuss your hands-on experience with OSP telecoms build, as well as any specific projects you've managed. This will show that you’re not just familiar with the theory but have practical insights too.
✨Showcase Your Leadership Skills
As a Network Maintenance Supervisor, you'll need to demonstrate your supervisory experience. Prepare examples of how you've successfully led teams in high-pressure situations, managed emergency works, or coordinated with multiple stakeholders. Highlighting these experiences will help you stand out.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding network damages or emergency restoration services. Think of scenarios where you had to conduct impact assessments or manage cable migrations, and be prepared to explain your thought process and actions.
✨Familiarise Yourself with Tools
Since proficiency in tools like QGIS, Salesforce, or ServiceNow is important, make sure you can discuss your experience with these platforms. If you’ve used them in past roles, share specific examples of how they helped you manage workflows or improve efficiency.
