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- Tasks: Oversee network maintenance and ensure timely delivery of services across the UK.
- Company: Join CityFibre, the UK's largest fibre-only network, leading in digital infrastructure innovation.
- Benefits: Enjoy a competitive salary, car allowance, performance bonus, and wellness benefits.
- Why this job: Be part of a green, reliable network that supports communities and drives economic growth.
- Qualifications: Supervisory experience in utilities or telecoms, with knowledge of NRSWA and fibre networks required.
- Other info: Flexible hybrid role with travel; commitment to diversity and inclusion in the workplace.
The predicted salary is between 30000 - 48000 £ per year.
This hybrid role involves working both from home and on-site across the region, requiring flexibility to travel as needed. The position is 37.5 hours per week and includes participation in OOH (out-of-hours) services, including nights, weekends, and occasional overnight stays for planned and unexpected maintenance activities.
As the UK\’s largest fibre-only network and its only proven wholesale challenger, we\’re setting new standards for digital infrastructure. Designed from scratch for the internet, our network is greener, more reliable, and future-ready. Our products lead the market in speed, value, and service, helping businesses innovate, communities thrive, and supporting economic growth locally and nationally.
Role: Network Maintenance Supervisor
The Network Maintenance Supervisor safeguards CityFibre\’s network infrastructure across a national area, overseeing civil and fibre construction activities. The role ensures timely, compliant delivery of maintenance and diversionary works, supporting out-of-hours operations and emergency restoration services. You will receive a salary up to £43,000, a car allowance, a performance bonus, and benefits supporting your financial, physical, and mental wellbeing.
Key responsibilities include:
- Act as the first responder and point of contact for ERS, Section 81s, network damages, and diversionary works.
- Conduct impact assessments, manage cable migrations, and coordinate with external stakeholders to meet delivery milestones.
- Perform routine asset inspections, document findings, and arrange corrective actions to maintain network integrity.
- Support complex maintenance tasks ensuring safety, quality, and compliance across all field activities.
Ideal candidates will have:
- Proven supervisory experience in utilities or telecoms, with strong knowledge of NRSWA and fibre network infrastructure.
- Hands-on experience in OSP telecoms build, including civils, cabling, and splicing, with understanding of CDM regulations.
- Skills in risk assessment, stakeholder negotiation, and managing contracted engineering works under pressure.
- Proficiency in Microsoft Office and familiarity with workflow software such as QGIS, Salesforce, or ServiceNow.
We are committed to diversity and inclusion, recognized as a Times Top 50 Employer for Gender Equality, endorsed by WORK180, and partners of Diversifying. We support various community initiatives and policies to ensure everyone feels valued and included.
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Network Maintenance Supervisor employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in fibre network infrastructure. Being knowledgeable about advancements in the field will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in this fast-paced industry.
✨Tip Number 2
Network with professionals in the telecoms and utilities sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like us at StudySmarter.
✨Tip Number 3
Prepare for situational interview questions by thinking of specific examples from your past experience that showcase your supervisory skills and ability to manage pressure. Highlighting your hands-on experience in OSP telecoms build will be crucial.
✨Tip Number 4
Showcase your familiarity with software tools like QGIS, Salesforce, or ServiceNow during discussions. If you have any certifications or training related to these tools, make sure to mention them as they can set you apart from other candidates.
We think you need these skills to ace Network Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience in utilities or telecoms. Emphasise your knowledge of NRSWA and fibre network infrastructure, as well as any hands-on experience with OSP telecoms build.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your skills in risk assessment, stakeholder negotiation, and managing engineering works under pressure.
Highlight Relevant Skills: Clearly outline your proficiency in Microsoft Office and any familiarity with workflow software like QGIS, Salesforce, or ServiceNow. This will show that you are prepared for the technical aspects of the role.
Showcase Flexibility and Commitment: Since the role requires flexibility for travel and participation in out-of-hours services, mention your willingness to adapt to these requirements. Highlight any previous experiences where you successfully managed similar demands.
How to prepare for a job interview at CityFibre
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous supervisory roles in utilities or telecoms. Highlight specific examples where you successfully managed teams, ensuring compliance and quality in maintenance tasks.
✨Demonstrate Technical Knowledge
Familiarise yourself with NRSWA regulations and fibre network infrastructure. Be ready to explain your hands-on experience with OSP telecoms build, including civils, cabling, and splicing.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to conduct impact assessments or manage cable migrations, and how you coordinated with stakeholders.
✨Emphasise Flexibility and Availability
Since the role involves out-of-hours services, be clear about your flexibility regarding travel and working nights or weekends. Show that you understand the demands of the position and are willing to meet them.
