Network Maintenance Manager (FEX, FAC & CoLo)

Job Description

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your our offices at least 2 days a week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Network Maintenance Manager (FEX, FAC & CoLo)

We’re looking for a Network Maintenance Manager to lead the coordination and delivery of robust maintenance programs and audit routines across our Fibre Exchange (FEx), Fibre Active Cabinets (FAC), and CoLo sites.

This role is pivotal in ensuring service continuity and operational excellence through strong Mechanical & Electrical (M&E) Planned Preventative Maintenance (PPM), reactive maintenance, and Building Management Systems (BMS) expertise.

You’ll receive a competitive salary,a car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Lead the delivery of M&E maintenance programs across a diverse estate, ensuring minimal service disruption
• Optimise and manage BMS systems to monitor infrastructure performance and enable data-driven decisions
• Collaborate with internal teams and delivery partners to ensure accurate scheduling and execution of PPM and reactive maintenance
• Identify and resolve supplier performance issues, driving operational and financial efficiencies
• Produce detailed weekly reports on progress, risks, costs, and compliance

What you’ll bring to the role

We’re specifically looking for candidates with strong hands-on experience in M&E PPM, reactive maintenance, and BMS systems — areas where we’ve seen gaps in previous applicants. You’ll also need:

• A proven track record in delivering small to medium-scale works and managing multi-million-pound budgets
• Strong leadership and stakeholder engagement skills
• Proficiency in project and budget management fundamentals
• A pragmatic, problem-solving mindset with a focus on continuous improvement
• Full UK Driving Licence

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!

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