Fibre Quality Specialist
Fibre Quality Specialist

Fibre Quality Specialist

Kettering Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and resolve network issues while maintaining optimal service across the CityFibre network.
  • Company: Join the UK's largest fibre-only network, setting new standards for digital infrastructure.
  • Benefits: Enjoy a competitive salary, fully expensed van, 25 days annual leave, and private medical insurance.
  • Why this job: Make a real impact on internet connections and support communities with better digital lives.
  • Qualifications: Strong background in fibre, network fault finding, and relevant certifications required.
  • Other info: Embrace a diverse and inclusive workplace with a commitment to employee wellbeing.

The predicted salary is between 36000 - 60000 £ per year.

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Please note this role requires travel, and therefore afully expensed van is included. CoveringKettering, Northampton, Rothwell, Wellingborough, Luton & Milton Keynes

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Fibre Quality Specialist

As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.

You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

  • Leveraging your hands-on experience with fibre, to manage and maintain network performance
  • Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
  • Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
  • Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
  • Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required

What you’ll bring to the role

You\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\’ll also have:

  • Core network fault finding problem solving skills
  • Experience of auditing safe systems of works
  • Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
  • NRSWA – units 2 and 10
  • SA001 and SA002 Smart Awards
  • Driving licence valid in the UK

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by and we’re a partner of. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

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Fibre Quality Specialist employer: CityFibre

At CityFibre, we pride ourselves on being the UK's largest fibre-only network, offering a dynamic work environment that champions innovation and sustainability. As a Fibre Quality Specialist, you'll enjoy a competitive salary, a fully expensed van, and a comprehensive benefits package designed to support your financial, physical, and mental wellbeing. Our commitment to diversity and inclusion, alongside ample opportunities for career growth, makes us an exceptional employer for those looking to make a meaningful impact in the digital infrastructure landscape.
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Contact Detail:

CityFibre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fibre Quality Specialist

✨Tip Number 1

Familiarise yourself with the latest fibre technology and network performance metrics. Being knowledgeable about advancements in fibre optics will not only impress us but also show your commitment to staying updated in this fast-evolving field.

✨Tip Number 2

Network with professionals in the fibre industry, especially those who work with CityFibre or similar companies. Engaging with current employees on platforms like LinkedIn can provide you with insights into the company culture and expectations.

✨Tip Number 3

Prepare to discuss specific examples of how you've diagnosed and resolved network issues in the past. We value practical experience, so having clear, concise stories ready will help demonstrate your problem-solving skills.

✨Tip Number 4

Show your enthusiasm for travel and outdoor work during the interview. Since this role requires flexibility and adaptability, expressing your willingness to embrace these aspects will make you a more attractive candidate.

We think you need these skills to ace Fibre Quality Specialist

Fibre Network Knowledge
FTTx Installation
Fibre Blowing
Fibre Splicing
Network Fault Finding
Problem-Solving Skills
OTDR Testing
IOLM Testing
PIA Duct and Pole Installations
NRSWA Units 2 and 10
Safety Protocol Adherence
Advanced Diagnostic Tools Proficiency
Adaptability to Diverse Environments
Driving Licence Valid in the UK

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your hands-on experience with fibre, including any relevant skills in network build, FTTx installation, and fault diagnosis. Use specific examples to demonstrate your problem-solving abilities.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Fibre Quality Specialist. Mention how your background aligns with the company's mission to improve digital infrastructure and your readiness to travel as required.

Showcase Relevant Certifications: Include any certifications you have, such as NRSWA units 2 and 10 or SA001 and SA002 Smart Awards. This will show that you meet the technical requirements and are committed to safety and quality standards.

Prepare for Potential Questions: Think about common interview questions related to fibre network issues and troubleshooting. Be ready to discuss your experience with advanced diagnostic tools and how you've managed installations and repairs in the past.

How to prepare for a job interview at CityFibre

✨Show Your Technical Expertise

Make sure to highlight your hands-on experience with fibre, including any specific projects or challenges you've tackled. Be prepared to discuss your knowledge of network build, FTTx installation, and fibre splicing in detail.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've diagnosed and resolved network issues in the past. Discuss the tools you used, such as OTDR or IOLM testing, and how you ensured minimal disruption during repairs.

✨Emphasise Safety Protocols

Since this role involves managing installations and repairs, be ready to talk about your experience with safe systems of work. Mention any relevant certifications like NRSWA units 2 and 10, and how you prioritise safety on the job.

✨Be Ready for Travel Discussions

As the role requires travel, express your willingness and flexibility to adapt to different working environments. Share any previous experiences where you had to travel for work and how you managed those situations effectively.

Fibre Quality Specialist
CityFibre
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  • Fibre Quality Specialist

    Kettering
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-28

  • C

    CityFibre

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