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- Tasks: Diagnose and resolve network issues while maintaining optimal service across the CityFibre network.
- Company: Join the UK's largest fibre-only network, setting new standards for digital infrastructure.
- Benefits: Enjoy a competitive salary, an expensed van, performance bonuses, and 25 days of annual leave.
- Why this job: Make a real impact on communities by improving internet connections and supporting economic growth.
- Qualifications: Strong background in fibre work, including installation, fault-finding, and relevant certifications.
- Other info: We prioritise diversity and inclusion, offering a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
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Please note this role requires travel, and therefore a fully expensed van is included. Covering Brighton & Hove, Eastbourne, Hastings, Crawley & Horsham.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, but also help businesses to innovate, provide entire communities with a better foundation for their digital lives, and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist
As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary, an expensed van, a performance-related bonus, and a range of benefits to support your financial, physical, and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You should have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing, and fibre splicing. Additionally, you will have:
- Core network fault-finding and problem-solving skills
- Experience auditing safe systems of work
- Experience with OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- A valid UK driving licence
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by and partnered with various organisations. We have pledged our commitment to the Armed Forces Covenant and are a Disability Confident Employer. Working with our Employee Networks, we’re dedicated to ensuring that everyone’s voice is heard and that all employees feel a sense of belonging and pride in being part of CityFibre. To explore our culture and values, please visit our website.
What you can expect from us
We aim to support your growth both inside and outside of work. This includes providing tools for career development, a comprehensive benefits package adaptable to your lifestyle, 25 days of annual leave, a day off for your birthday, a day off to support a charity or organisation of your choice, and wellbeing and savings initiatives such as private medical insurance, along with family-friendly and menopause policies.
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Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Familiarise yourself with the latest fibre technology and network performance metrics. Being knowledgeable about advancements in fibre optics will not only help you stand out but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the fibre industry through LinkedIn or local meetups. Building connections can provide insights into the company culture and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your fault-finding and problem-solving skills. Practising with diagnostic tools relevant to the role will give you confidence and show your practical expertise during interviews.
✨Tip Number 4
Research CityFibre's values and recent projects. Understanding their mission and how they contribute to the community will allow you to tailor your conversations and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Fibre Quality Specialist position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your hands-on experience with fibre, including any specific knowledge of network build, FTTx installation, and fault-finding skills. Use concrete examples to demonstrate your expertise.
Showcase Problem-Solving Skills: Since the role involves diagnosing and resolving network issues, make sure to include examples of how you've successfully tackled similar challenges in the past. This will show your ability to adapt and find solutions under pressure.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work for them specifically and how you align with their values and mission.
How to prepare for a job interview at CityFibre
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with fibre, including any specific knowledge of FTTx installation, fibre blowing, and splicing. Be prepared to discuss how you've diagnosed and resolved network issues in the past.
✨Demonstrate Problem-Solving Abilities
Prepare examples of complex installations or repairs you've managed. Discuss how you adhered to safety protocols and ensured tasks were completed promptly, showcasing your ability to think on your feet.
✨Familiarise Yourself with Diagnostic Tools
Since the role involves using advanced diagnostic tools, brush up on your knowledge of OTDR and IOLM testing. Be ready to explain how you've used these tools to troubleshoot network issues efficiently.
✨Emphasise Adaptability and Travel Readiness
Given that the role requires travel, express your willingness to adapt to diverse working environments. Share any previous experiences where you've successfully worked outdoors or in varying conditions.
