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- Tasks: Diagnose and resolve network issues while maintaining CityFibre's fibre network.
- Company: Join CityFibre, the UK's largest fibre-only network, revolutionising digital infrastructure.
- Benefits: Enjoy a competitive salary, expensed van, 25 days leave, and wellness initiatives.
- Why this job: Make a real impact on communities by enhancing their internet experience and supporting economic growth.
- Qualifications: Experience with fibre networks, fault finding, and relevant certifications required.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 30000 - 42000 £ per year.
Please note this role requires travel, and therefore a fully expensed van is included. Covering Clacton, Raleigh, Rochford and Southend-on-Sea.
As the UK's largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What You’ll Bring To The Role:
- You’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing.
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Diversity, Inclusion & Belonging: We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre.
If you’d like to explore our culture and values, check out The CityFibre Way.
What You Can Expect From Us: We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information: We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!
Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as OTDR and IOLM testing. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your technical competence and readiness for the role.
✨Tip Number 2
Network with current or former employees of CityFibre on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've diagnosed and resolved network issues. Having specific examples ready will showcase your problem-solving skills and ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Since the role requires travel, be ready to talk about your flexibility and willingness to adapt to different working environments. Highlight any previous experiences that demonstrate your ability to work outdoors or in varied settings.
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Fibre Quality Specialist position. Understand the key responsibilities and required skills, such as experience with fibre networks and diagnostic tools.
Tailor Your CV: Customise your CV to highlight relevant experience in fibre network maintenance, fault diagnosis, and any specific qualifications mentioned in the job description, like NRSWA units or OTDR testing.
Craft a Compelling Cover Letter: Write a cover letter that connects your background and skills to the role. Mention your hands-on experience with fibre and how you can contribute to CityFibre's mission of improving digital infrastructure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Fibre Quality Specialist role.
How to prepare for a job interview at CityFibre
✨Show Your Technical Expertise
As a Fibre Quality Specialist, it's crucial to demonstrate your hands-on experience with fibre technology. Be prepared to discuss specific projects where you've diagnosed and resolved network issues, showcasing your knowledge of FTTx installation, fibre blowing, and splicing.
✨Familiarise Yourself with Diagnostic Tools
Make sure you understand the advanced diagnostic tools mentioned in the job description. Being able to explain how you've used tools like OTDR or IOLM testing in past roles will show that you're ready to tackle the challenges of the position.
✨Emphasise Problem-Solving Skills
Highlight your core network fault-finding skills during the interview. Prepare examples of complex problems you've solved in previous roles, focusing on how you approached the issue and what the outcome was.
✨Demonstrate Adaptability
Since the role requires travel and working in diverse environments, share experiences that showcase your adaptability. Discuss how you've successfully managed outdoor installations or worked under varying conditions, emphasising your readiness to meet operational needs.
