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- Tasks: Diagnose and resolve network issues while maintaining optimal performance across the CityFibre network.
- Company: Join the UK's largest fibre-only network, setting new standards in digital infrastructure.
- Benefits: Enjoy a competitive salary, expensed van, 25 days leave, and comprehensive wellbeing support.
- Why this job: Make a real difference by improving internet connections for communities and businesses.
- Qualifications: Strong background in fibre, problem-solving skills, and relevant certifications required.
- Other info: Dynamic role with travel opportunities and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Please note this role requires travel, and therefore a fully expensed van is included. covering Lincoln, Newark on Trent, Derby, Nottingham, Great Glen, Leicester, Loughborough & Queniborough. As the UK\’s largest fibre-only network, and its only proven wholesale challenger, we\’re busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Role
Joining us as a Fibre Quality Specialist. As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You\\\’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises. You\\\’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
Responsibilities
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
Qualifications
- \\\”You\\\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\\\’ll also have:\\\”
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Benefits and Values
We\\\’re a Times Top 50 Employer for Gender Equality. We\\\’re endorsed by WORK180 and we\\\’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we\\\’re a Disability Confident Employer. Working together with our Employee Networks, we\\\’re wholly committed to ensuring that our people\\\’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you\\\’d like to explore our culture and values, check out The CityFibre Way.
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
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Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even local community gatherings. The more people you know in the fibre and telecommunications field, the better your chances of landing that Fibre Quality Specialist role.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with fibre, don’t be shy about it. Bring along examples of your work or even a portfolio to interviews. This will help us see how you can tackle network issues and keep things running smoothly.
✨Tip Number 3
Prepare for the unexpected! Since this role involves diagnosing faults and resolving issues on the go, practice answering situational questions. Think about how you’d handle specific challenges in the field, and be ready to share your thought process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there. Don’t miss out on the chance to join us at CityFibre and make a real difference!
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Show Off Your Fibre Knowledge: Make sure to highlight your hands-on experience with fibre in your application. We want to see your skills in network build, FTTx installation, and fibre splicing shine through!
Be Specific About Your Problem-Solving Skills: When discussing your qualifications, give us examples of how you've diagnosed and resolved network issues in the past. We love a good story about overcoming challenges!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CityFibre
✨Know Your Fibre Inside Out
Make sure you brush up on your knowledge of fibre technology, including FTTx installation and fibre splicing. Be ready to discuss your hands-on experience and how you've tackled network issues in the past. This will show that you're not just familiar with the concepts but can apply them practically.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved network faults before. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your core network fault-finding skills effectively.
✨Familiarise Yourself with Tools
Get comfortable with advanced diagnostic tools like OTDR and IOLM testing. If you have experience with these tools, be sure to mention it during the interview. If not, do a bit of research so you can speak confidently about their importance in maintaining network performance.
✨Emphasise Adaptability and Teamwork
Since the role involves diverse working environments and travel, highlight your adaptability and teamwork skills. Share experiences where you've successfully worked in different settings or collaborated with others to achieve a common goal. This will show that you're ready for the dynamic nature of the job.
