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- Tasks: Diagnose and resolve network issues, ensuring optimal service across the CityFibre network.
- Company: Join CityFibre, the UK's largest fibre-only network, setting new digital infrastructure standards.
- Benefits: Enjoy a competitive salary, expensed van, 25 days leave, and comprehensive wellbeing initiatives.
- Why this job: Make a real impact on communities by improving internet connections and supporting economic growth.
- Qualifications: Experience with fibre networks, problem-solving skills, and a valid UK driving licence required.
- Other info: Diversity-focused employer with strong support for career growth and employee wellbeing.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Fibre Quality Specialist role at CityFibre
2 days ago Be among the first 25 applicants
Join to apply for the Fibre Quality Specialist role at CityFibre
Please note this role requires travel, and therefore a fully expensed van is included. Covering Crawley, Brighton, Eastbourne, Hastings, Worthing and Chatham.
Prior to appointment, this role is subject to a Basic DBS clearance. This includes verifying your identity, right to work, employment history and criminal record.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist
As our Fibre Quality Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\’ll also have:
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Other
Industries
- Telecommunications
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Brighton, England, United Kingdom
Brighton, England, United Kingdom
Horsham, England, United Kingdom
Horsham, England, United Kingdom
Crawley, England, United Kingdom
Crawley, England, United Kingdom
Littlehampton, England, United Kingdom
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Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at CityFibre. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your fibre knowledge. Be ready to discuss your hands-on experience with fibre installations and fault diagnosis. Show them you know your stuff!
✨Tip Number 3
Don’t forget to highlight your problem-solving skills during the interview. Share specific examples of how you've tackled network issues in the past. This will show you're the right fit for the Fibre Quality Specialist role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the CityFibre team.
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with fibre and any relevant skills like fault finding and network maintenance. We want to see how your background aligns with the Fibre Quality Specialist role!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about improving digital infrastructure. Share specific examples of your past experiences that relate to the job description, and let your personality shine through!
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to diagnose and resolve network issues. We love candidates who can demonstrate their critical thinking and troubleshooting skills, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team at CityFibre!
How to prepare for a job interview at CityFibre
✨Know Your Fibre Inside Out
Make sure you brush up on your knowledge of fibre technology, including FTTx installation and fibre splicing. Be ready to discuss your hands-on experience and how you've tackled network issues in the past.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved network faults. Think about specific situations where you used advanced diagnostic tools to troubleshoot effectively, as this will demonstrate your capability in real-world scenarios.
✨Understand the Company Culture
Familiarise yourself with CityFibre's values and commitment to diversity and inclusion. Be prepared to discuss how you align with their mission to improve digital infrastructure and support local communities.
✨Be Ready for Practical Questions
Expect questions that assess your ability to manage installations and repairs safely and efficiently. Think about how you would adapt to different working environments and be ready to share your approach to safety protocols.
