Fibre Quality Specialist
Fibre Quality Specialist

Fibre Quality Specialist

Crawley Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and resolve network issues to ensure optimal service for users.
  • Company: Join the UK's largest fibre-only network, setting new digital standards.
  • Benefits: Competitive salary, expensed van, performance bonuses, and 25 days annual leave.
  • Why this job: Make a real impact on internet connectivity and help communities thrive.
  • Qualifications: Experience with fibre networks, problem-solving skills, and a valid UK driving licence.
  • Other info: Diverse and inclusive workplace committed to employee wellbeing and growth.

The predicted salary is between 30000 - 42000 £ per year.

2 days ago Be among the first 25 applicants

Please note this role requires travel, and therefore a fully expensed van is included. Covering Crawley, Brighton, Eastbourne, Hastings, Worthing and Chatham.

Prior to appointment, this role is subject to a Basic DBS clearance. This includes verifying your identity, right to work, employment history and criminal record.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Fibre Quality Specialist

As our Fibre Quality Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.

You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

  • Leveraging your hands-on experience with fibre, to manage and maintain network performance
  • Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
  • Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
  • Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
  • Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required

What you’ll bring to the role

You\\\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\\\’ll also have:

  • Core network fault finding problem solving skills
  • Experience of auditing safe systems of works
  • Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
  • NRSWA – units 2 and 10
  • SA001 and SA002 Smart Awards
  • Driving licence valid in the UK

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Other

Industries

  • Telecommunications

Referrals increase your chances of interviewing at CityFibre by 2x

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West Byfleet, England, United Kingdom 1 month ago

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Fibre Quality Specialist employer: CityFibre

CityFibre is an exceptional employer, offering a dynamic work environment where you can make a tangible impact on digital infrastructure across the UK. With a strong commitment to employee wellbeing, competitive salaries, and a comprehensive benefits package, including 25 days of annual leave and support for personal development, you'll find ample opportunities for growth and a culture that values diversity and inclusion. Join us in transforming communities and enhancing lives through innovative fibre technology in a supportive and forward-thinking workplace.
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Contact Detail:

CityFibre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fibre Quality Specialist

✨Tip Number 1

Network, network, network! Get in touch with people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have a lead on that Fibre Quality Specialist role!

✨Tip Number 2

Prepare for interviews by brushing up on your fibre knowledge and troubleshooting skills. Be ready to discuss your hands-on experience and how you've tackled network issues in the past. Show them you’re the go-to person for resolving faults!

✨Tip Number 3

Don’t forget to showcase your adaptability! Talk about your experiences with outdoor installations and how you’ve managed diverse working environments. This will highlight your readiness for the travel aspect of the job.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining us at CityFibre and making a difference in the digital world.

We think you need these skills to ace Fibre Quality Specialist

Fibre Network Knowledge
Fault Diagnosis
Network Performance Management
Advanced Diagnostic Tools Utilisation
FTTx Installation
Fibre Blowing
Fibre Splicing
OTDR Testing
IOLM Testing
PIA Duct and Pole Installations
NRSWA Units 2 and 10
SA001 and SA002 Smart Awards
Problem-Solving Skills
Safety Protocol Adherence
Adaptability to Diverse Environments

Some tips for your application 🫡

Show Off Your Fibre Knowledge: When you're writing your application, make sure to highlight your hands-on experience with fibre. Talk about your skills in network build, FTTx installation, and any relevant certifications you have. We want to see how your background aligns with the role!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements. We appreciate a well-structured application that makes it easy for us to see why you're a great fit for the Fibre Quality Specialist role.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Fibre Quality Specialist position. Mention how your skills can help us maintain and improve our network performance. It shows us you’re genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at CityFibre

✨Know Your Fibre Stuff

Make sure you brush up on your knowledge of fibre technology, including FTTx installation and fibre splicing. Be ready to discuss your hands-on experience and how you've tackled network issues in the past.

✨Show Off Your Problem-Solving Skills

Prepare examples of how you've diagnosed and resolved network faults. Think about specific situations where you used advanced diagnostic tools or managed complex installations, and be ready to share these stories.

✨Understand the Company Culture

Familiarise yourself with CityFibre's values and commitment to diversity and inclusion. Be prepared to discuss how you align with their mission to improve digital infrastructure and support local communities.

✨Be Ready for Practical Questions

Expect questions that assess your technical skills and safety protocols. Practice articulating your approach to outdoor installations and how you adapt to different working environments, as this role involves travel and varied settings.

Fibre Quality Specialist
CityFibre

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