Fibre Quality Specialist
Fibre Quality Specialist

Fibre Quality Specialist

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and resolve network issues to ensure optimal service for users.
  • Company: Join the UK's largest fibre-only network and a proven wholesale challenger.
  • Benefits: Competitive salary, performance bonus, 25 days leave, and private medical insurance.
  • Why this job: Make a real difference in digital lives and support community growth.
  • Qualifications: Experience with fibre networks, problem-solving skills, and relevant certifications.
  • Other info: Inclusive culture with strong commitment to diversity and career growth.

The predicted salary is between 36000 - 60000 £ per year.

Please note this role requires travel and therefore afully expensed van is included.coveringLincoln Newark on Trent Derby Nottingham Great Glen Leicester Loughborough & Queniborough.

As the UKs largest fibre-only network and its only proven wholesale challenger were busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet our network is greener more reliable and ready for the future. The products we provide over it not only lead the market on speed value and service they help businesses to innovate provide entire communities with a better foundation for their digital lives and support economic growth locally and nationally.

What does that mean for you The opportunity to make internet connections (and daily life) a whole lot better for a lot of people!

Joining us as a Fibre Quality Specialist

As our Fibre Specialist you will play a crucial role in the operation and maintenance of the CityFibre network. Youll be responsible for diagnosing and resolving faults across the network from the Fibre Exchange to the end-user premises.

Youll receive a competitive salary and an expensed van a performance related bonus and a range of benefits to support you across your financial physical and mental wellbeing.

This is some of what you can expect to be doing :

  • Leveraging your hands‑on experience with fibre to manage and maintain network performance
  • Diagnosing and resolving network issues including signal loss and physical damage ensuring minimal disruption and optimal service
  • Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
  • Managing complex installations and repairs adhering to safety protocols and ensuring tasks are completed promptly on the day of service
  • Adapting to evolving operational needs and diverse working environments including outdoor installations and network centres with a readiness to travel when required

What youll bring to the role

Youll have a strong background working with fibre including knowledge of network build FTTx installation fibre blowing and fibre splicing. Youll also have :

  • Core network fault finding problem solving skills
  • Experience of auditing safe systems of works
  • Experience of OTDR / IOLM testing and knowledge of PIA duct and / or pole installations
  • NRSWA units 2 and 10
  • SA001 and SA002 Smart Awards
  • Driving licence valid in the UK

Diversity Inclusion & Belonging

Were a Times Top 50 Employer for Gender Equality. Were endorsed by WORK180and were a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and were a Disability Confident Employer. Working together with our Employee Networks were wholly committed to ensuring that our peoples voices are heard and that everyone feels a sense of belonging and pride to be a part of CityFibre. If youd like to explore our culture and values check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave a day off on your birthday a day off to support a charity or organization of choice a range of wellbeing and savings initiatives including private medical insurance and supportive family friendly and menopause policies.

Additional Information :

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed starting with our recruitment process. No matter your background family or carer status ethnicity sexual orientation religion age disability gender or gender identity we welcome your application. If you need any support or reasonable adjustments throughout the application process please email us at We want to help!

Remote Work: No

Employment Type: Full-time

Key Skills

Quality Assurance,FDA Regulations,Data Collection,Food Safety Experience,ISO 9001,Mobile Devices,Root cause Analysis,Quality Systems,OSHA,Food Processing,Quality Management,cGMP

Experience : years

Vacancy : 1

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Fibre Quality Specialist employer: CityFibre

At CityFibre, we pride ourselves on being the UK’s largest fibre-only network, offering a dynamic and inclusive work environment where innovation thrives. As a Fibre Quality Specialist, you will benefit from a competitive salary, comprehensive wellbeing initiatives, and ample opportunities for professional growth, all while contributing to a greener and more reliable digital infrastructure that enhances communities across the nation. Our commitment to diversity and employee support ensures that every team member feels valued and empowered to succeed.
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Contact Detail:

CityFibre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fibre Quality Specialist

✨Tip Number 1

Network, network, network! Get out there and connect with people in the fibre industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have a lead on your dream job!

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with fibre and any troubleshooting successes. Use specific examples to demonstrate how you’ve tackled network issues in the past.

✨Tip Number 3

Be proactive! If you see a job opening that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.

✨Tip Number 4

Prepare for interviews by brushing up on your technical knowledge and problem-solving skills. Practice common interview questions related to fibre quality and network maintenance. The more prepared you are, the more confident you’ll feel when it’s time to shine!

We think you need these skills to ace Fibre Quality Specialist

Fibre Network Management
Fault Diagnosis
Network Performance Maintenance
Fibre Blowing
Fibre Splicing
FTTx Installation
OTDR Testing
IOLM Testing
PIA Knowledge
NRSWA Units 2 and 10
Problem-Solving Skills
Safety Protocol Adherence
Adaptability
Driving Licence Valid in the UK

Some tips for your application 🫡

Show Your Fibre Passion: When you're writing your application, let your enthusiasm for fibre technology shine through! Share any hands-on experience you've had with fibre networks, installations, or troubleshooting. We love to see candidates who are genuinely excited about the role.

Tailor Your CV: Make sure your CV is tailored to the Fibre Quality Specialist role. Highlight relevant skills like fault finding, network performance management, and any specific certifications you have. We want to see how your background aligns with what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there. We can’t wait to hear from you!

How to prepare for a job interview at CityFibre

✨Know Your Fibre Inside Out

Make sure you brush up on your knowledge of fibre technology, including FTTx installation and fibre splicing. Be ready to discuss your hands-on experience and how you've tackled network issues in the past.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've diagnosed and resolved network faults. Think about specific situations where you used advanced diagnostic tools to troubleshoot effectively, as this will demonstrate your capability in real-world scenarios.

✨Understand Safety Protocols

Familiarise yourself with safe systems of work and relevant safety protocols. Be prepared to discuss your experience with NRSWA units and how you ensure safety during installations and repairs.

✨Emphasise Adaptability

Highlight your ability to adapt to different working environments, especially outdoor installations. Share experiences that showcase your flexibility and readiness to travel, as this is crucial for the role.

Fibre Quality Specialist
CityFibre
Location: Birmingham
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  • Fibre Quality Specialist

    Birmingham
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    CityFibre

    1000+
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