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For Companies At a Glance
- Tasks: Diagnose and resolve network issues to ensure optimal service for users.
- Company: Join the UK's largest fibre-only network and a proven wholesale challenger.
- Benefits: Competitive salary, performance bonus, 25 days leave, and private medical insurance.
- Why this job: Make a real difference in digital lives and support community growth.
- Qualifications: Experience with fibre networks, problem-solving skills, and relevant certifications.
- Other info: Inclusive culture with strong commitment to diversity and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Role
Joining us as a Fibre Quality Specialist
As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\’ll also have:
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!
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Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Network, network, network! Get out there and connect with people in the fibre industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with fibre and any troubleshooting successes. Use specific examples to demonstrate how you’ve tackled network issues in the past.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and problem-solving skills. Practice common interview questions related to fibre quality and network maintenance. The more prepared you are, the more confident you’ll feel when it’s time to shine!
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Show Your Fibre Passion: When you're writing your application, let your enthusiasm for fibre technology shine through! Share any hands-on experience you've had with fibre networks, installations, or troubleshooting. We love to see candidates who are genuinely excited about the role.
Tailor Your CV: Make sure your CV is tailored to the Fibre Quality Specialist role. Highlight relevant skills like fault finding, network performance management, and any specific certifications you have. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at CityFibre
✨Know Your Fibre Inside Out
Make sure you brush up on your knowledge of fibre technology, including FTTx installation and fibre splicing. Be ready to discuss your hands-on experience and how you've tackled network issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved network faults. Think about specific situations where you used advanced diagnostic tools to troubleshoot effectively, as this will demonstrate your capability in real-world scenarios.
✨Understand Safety Protocols
Familiarise yourself with safe systems of work and relevant safety protocols. Be prepared to discuss your experience with NRSWA units and how you ensure safety during installations and repairs.
✨Emphasise Adaptability
Highlight your ability to adapt to different working environments, especially outdoor installations. Share experiences that showcase your flexibility and readiness to travel, as this is crucial for the role.
