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- Tasks: Diagnose and resolve network issues while maintaining CityFibre's fibre network.
- Company: Join CityFibre, the UK's largest fibre-only network, revolutionising digital infrastructure.
- Benefits: Enjoy a competitive salary, expensed van, 25 days annual leave, and wellness initiatives.
- Why this job: Make a real impact on communities by enhancing internet connections and supporting economic growth.
- Qualifications: Experience with fibre networks, fault finding, and relevant certifications required.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 26400 - 33600 £ per year.
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Please note this role requires travel, and therefore afully expensed van is included.coveringLincoln, Newark on Trent, Derby, Nottingham, Great Glen, Leicester, Loughborough & Queniborough.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist
As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\’ll also have:
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed byWORK180and we’re a partner ofDiversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check outThe CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Job Description
Please note this role requires travel, and therefore afully expensed van is included.coveringLincoln, Newark on Trent, Derby, Nottingham, Great Glen, Leicester, Loughborough & Queniborough.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist
As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\’ll also have:
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed byWORK180and we’re a partner ofDiversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check outThe CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [emailprotected] . We want to help!
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Fibre Quality Specialist employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as OTDR testing and fibre splicing. Being able to discuss these in detail during your interview will show that you have the hands-on experience they’re looking for.
✨Tip Number 2
Highlight any previous experience you have with network fault finding and problem-solving. Prepare examples of how you've successfully diagnosed and resolved issues in past roles, as this will demonstrate your capability to handle the responsibilities of a Fibre Quality Specialist.
✨Tip Number 3
Since the role requires travel, be ready to discuss your flexibility and willingness to work in various locations. Mention any previous roles where you had to adapt to different environments or travel frequently, as this will align with their operational needs.
✨Tip Number 4
Research CityFibre’s culture and values, especially their commitment to diversity and inclusion. Be prepared to share how your personal values align with theirs, as this can set you apart as a candidate who fits well within their team.
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with fibre, including any relevant skills in network build, FTTx installation, and fault diagnosis. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Fibre Quality Specialist role at CityFibre. Mention how your background aligns with their mission of improving digital infrastructure and your readiness to travel as required.
Highlight Relevant Certifications: Include any certifications you have, such as NRSWA units or Smart Awards. This will show that you meet the technical requirements and are committed to maintaining safety standards.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully diagnosed and resolved network issues in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
How to prepare for a job interview at CityFibre
✨Show Your Technical Expertise
Make sure to highlight your hands-on experience with fibre, including any specific knowledge of FTTx installation, fibre blowing, and splicing. Be prepared to discuss past projects or challenges you've faced in these areas.
✨Demonstrate Problem-Solving Skills
Since the role involves diagnosing and resolving network issues, be ready to share examples of how you've successfully tackled similar problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Diagnostic Tools
Research the advanced diagnostic tools mentioned in the job description, such as OTDR and IOLM testing. Being able to discuss these tools and how you've used them will show your preparedness for the role.
✨Emphasise Adaptability and Safety Awareness
The job requires working in diverse environments and adhering to safety protocols. Share experiences that demonstrate your ability to adapt to changing situations and your commitment to maintaining safety standards on-site.
