At a Glance
- Tasks: Lead a team of engineers in delivering top-notch customer service and ensuring safety.
- Company: Join CityFibre, a leading UK tech company focused on connectivity.
- Benefits: Enjoy competitive pay, travel opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth across North East England and Scotland.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 32000 - 32000 £ per year.
CityFibre in the UK is recruiting a Customer Field Team Leader to guide a team of Customer Field Engineers across civils, installations and repairs, ensuring high-quality work and strong customer outcomes. This field-based role requires hands-on leadership and a focus on safety and efficiency.
You will conduct safety checks, audits and coaching, drive timely resolutions to on-the-day issues, and maintain right-first-time delivery while travelling across North East England and Scotland.
We think you need these skills to ace Fibre Field Team Leader - Customer Delivery
Leadership Skills
Safety Management
Quality Assurance
Coaching Skills
Problem-Solving Skills
Customer Service Orientation
Time Management
