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- Tasks: Coordinate projects to deliver customer outcomes on time and within budget.
- Company: Join CityFibre, the UK's largest fibre-only network, transforming digital infrastructure.
- Benefits: Enjoy hybrid working, 25 days annual leave, and a day off for your birthday.
- Why this job: Make a real impact on communities by improving internet connections and supporting economic growth.
- Qualifications: Strong data skills, project coordination experience, and familiarity with Salesforce CRM required.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 28800 - 32000 ÂŁ per year.
CityFibre Milton Keynes, England, United Kingdom
Customer Project Coordinator
CityFibre Milton Keynes, England, United Kingdom
6 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This hybrid role offers a great balance of home and office working. You’ll join your colleagues in one of our local offices on a monthly basis.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Customer Project Coordinator
You will coordinate projects that deliver strategic customer outcomes across the region(s), helping to ensure that projects and objectives are delivered on time, within scope and to the agreed financial budgets.
You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Prepare and maintain project schedules; track and report project performance internally
- Generate reports for contractual and commercial commitments to support external teams
- Monitor project performance against agreed tolerances and escalate issues as needed
- Track progress of tasks and actions using Salesforce CRM
- Provide support to Senior Customer Programme Manager and Project Managers across various tasks
What you’ll bring to the role
You will bring a strong data and analytical background, developed through hands-on experience in a relevant Project Coordination role. You’ll also have:
- Experience supporting project delivery through RAID management, project scheduling, and progress tracking
- Experience preparing presentations, customer-facing reports, and internal project documentation
- Strong administrative background with experience in CRM systems, especially Salesforce
- Strong organisational skills and the ability to be proactive
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management
-
Industries
Telecommunications
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Customer Project Coordinator employer: CityFibre
Contact Detail:
CityFibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Project Coordinator
✨Tip Number 1
Familiarise yourself with CityFibre's projects and values. Understanding their mission to improve digital infrastructure will help you align your answers during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the specific challenges faced in the Customer Project Coordinator role, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your Salesforce skills. Since the role involves tracking project performance using this CRM, demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with RAID management and project scheduling in detail. Be ready to share specific examples of how you've successfully managed projects in the past, as this will showcase your relevant expertise.
We think you need these skills to ace Customer Project Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project coordination, data analysis, and CRM systems, particularly Salesforce. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your skills align with CityFibre's mission. Mention specific examples of past projects where you successfully managed schedules and tracked performance.
Showcase Your Analytical Skills: Provide examples in your application that showcase your analytical abilities. Discuss how you've used data to drive project outcomes or improve processes in previous roles.
Highlight Your Organisational Skills: Emphasise your organisational skills by detailing how you manage multiple tasks and priorities. Include any tools or methods you use to stay organised, especially in a project management context.
How to prepare for a job interview at CityFibre
✨Showcase Your Project Coordination Skills
Be prepared to discuss your experience in project coordination, particularly how you've managed schedules, tracked performance, and handled RAID management. Use specific examples from your past roles to demonstrate your capabilities.
✨Familiarise Yourself with Salesforce
Since the role involves using Salesforce CRM, make sure you understand its functionalities. If possible, brush up on how to track progress and generate reports within the system, as this will show your readiness for the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle project challenges. Think of scenarios where you had to escalate issues or adapt to changes, and be ready to explain your thought process.
✨Emphasise Your Organisational Skills
Highlight your strong organisational skills during the interview. Discuss how you prioritise tasks, manage time effectively, and ensure that projects stay on track, as these are crucial for a Customer Project Coordinator.