Safety, Health & Environment (SHE) Policy & Standards Manager in Telford

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be. Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives. At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.

As a Safety, Health & Environment (SHE) Policy & Standards Manager, you will lead the development and implementation of safety, health, and environmental policies across the business. This strategic role requires deep expertise in SHE legislation and standards, driving continuous improvement and compliance. You'll collaborate across teams to shape a safer, more sustainable future aligned with business growth.

You’ll receive a competitive salary of up to £52,000, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Lead the way in shaping safer, smarter workplaces by evolving and embedding integrated management systems across health, safety, environmental, and quality standards.
• Bring policies to life - you’ll guide their development, rollout, and ensure they’re not just written, but actively used and understood across the business.
• Champion continuous improvement by preparing for audits, refining documentation, and closing policy gaps in areas like lone working and occupational health.
• Collaborate with purpose - you’ll work with teams across the organisation to align policies with ESG goals and introduce practical safety solutions.
• Make a real impact through project management, stakeholder engagement, and translating complex legislation into clear, actionable policies.

What you'll bring to the role:

This role calls for a confident communicator with strong collaboration skills, a keen eye for detail, and the ability to lead change, influence stakeholders, and drive safety excellence in a fast-paced environment. You’ll also have:

• A talent for guiding policy development and implementation, with the confidence to lead initiatives and the organisation to see them through.
• Strong relationship building skills, enabling you to engage stakeholders across the business and bring policies to life in a meaningful way.
• Experience working across areas such as lone worker safety and environmental reporting, helping to shape practical, impactful solutions.
• A meticulous approach to managing ISO standards and ensuring audit readiness, always focused on continuous improvement.
• The ability to translate complex legislation into clear, everyday practices that support a safer, more sustainable workplace.

Life at CityFibre: Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating a workplace where people feel a genuine sense of belonging and pride in what they do. That’s why we’re proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, a Disability Confident Leader, a Care Leaver Friendly Employer, and a signatory of the Armed Forces Covenant Gold Award.

We’ll support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life – including generous annual leave (with an extra day off on your birthday), private medical insurance, health cash plans and family‑friendly policies.

Qualifications:

• A Higher-Level qualification in Occupational Health & Safety e.g. NCRQ Diploma, NEBOSH Diploma.
• Chartered Professional Membership – CMIOSH or working towards.
• Lead Auditor 14001, 45001.
• Strong knowledge of relevant legislation and associated H&S technical standards and SHE Management Systems, ISO14001, ISO 45001.

Additional Information: We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!