At a Glance
- Tasks: Lead communication strategies for product features and pricing updates.
- Company: CityFibre is the UK's largest fibre-only network, revolutionizing digital infrastructure.
- Benefits: Enjoy a competitive salary, performance bonuses, 25 days leave, and wellness initiatives.
- Why this job: Make a real impact on internet connectivity and support community growth.
- Qualifications: Experience in Product Marketing or Communications with strong customer insight skills.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 43200 - 72000 £ per year.
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.
Job Description
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Senior Product Marketing Manager
You will lead communication strategies for new product features, commercial updates, and pricing changes for our Internet Service Provider (ISP) customers. You’ll gather customer insights, collaborate with internal teams, and manage a structured communications calendar to ensure clear and timely messaging.
You’ll receive a competitive salary, a performance-related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Develop and execute communication plans for product and pricing changes
- Engage with ISP customers to gather insights and tailor messaging
- Collaborate with internal teams to ensure clear, effective communication
- Manage a communications calendar for timely execution
What you’ll bring to the role
You will be experienced in Product Marketing or Communications and have experience extracting insights to understand customer needs and define target audiences / personas. You’ll also have:
- Experience producing creative copy and/or managing creative briefs for comms
- Commercial awareness and ability to familiarise yourself with fixed communications technology
- The ability to work together with CRM, technology, customer operations, marketing, commercial and sales teams
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family-friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at We want to help!
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Senior Product Marketing Manager employer: CityFibre Limited
Contact Detail:
CityFibre Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Marketing Manager
✨Tip Number 1
Familiarize yourself with CityFibre's products and services. Understanding the unique selling points of their fibre-only network will help you tailor your communication strategies effectively.
✨Tip Number 2
Engage with current trends in product marketing, especially in the telecommunications sector. This knowledge will allow you to bring fresh ideas to the table and demonstrate your commercial awareness during discussions.
✨Tip Number 3
Network with professionals in the industry, particularly those who work with ISPs. Building these connections can provide valuable insights into customer needs and preferences, which is crucial for your role.
✨Tip Number 4
Showcase your experience in managing communications calendars and collaborating with cross-functional teams. Highlighting these skills will demonstrate your ability to execute timely and effective communication plans.
We think you need these skills to ace Senior Product Marketing Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Product Marketing Manager position. Understand the key responsibilities and required skills, especially around communication strategies and customer insights.
Tailor Your CV: Customize your CV to highlight relevant experience in product marketing or communications. Emphasize any previous roles where you gathered customer insights or managed communication plans.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving digital infrastructure and your understanding of the ISP market. Mention specific examples of how you've successfully executed communication strategies in the past.
Showcase Your Creativity: If you have experience producing creative copy or managing creative briefs, make sure to include this in your application. Provide examples of your work that demonstrate your ability to engage audiences effectively.
How to prepare for a job interview at CityFibre Limited
✨Understand the Product and Market
Before your interview, make sure you have a solid understanding of CityFibre's products and the market landscape. Familiarize yourself with their unique selling points and how they differentiate themselves from competitors. This knowledge will help you articulate how your experience aligns with their goals.
✨Showcase Your Communication Skills
As a Senior Product Marketing Manager, effective communication is key. Prepare examples of past projects where you successfully developed communication strategies or managed creative briefs. Highlight your ability to tailor messaging for different audiences, especially ISPs.
✨Demonstrate Customer Insight Gathering
Be ready to discuss how you've previously gathered customer insights to inform marketing strategies. Share specific methods you used to understand customer needs and how those insights shaped your approach to product marketing.
✨Emphasize Collaboration Experience
Collaboration with various teams is crucial in this role. Prepare to discuss instances where you've worked closely with CRM, technology, and sales teams. Highlight your ability to foster teamwork and ensure clear communication across departments.