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- Tasks: Lead data analysis to drive performance and operational efficiency across Field Operations.
- Company: Join CityFibre, the UK's largest independent full fibre network provider.
- Benefits: Enjoy a competitive salary, flexible benefits, and generous annual leave including your birthday off.
- Other info: Be part of a diverse workplace that values inclusion and offers excellent career growth.
- Why this job: Make a real impact on digital infrastructure and help build a better-connected Britain.
- Qualifications: Strong analytical skills and experience with data visualisation tools like Excel and Power BI.
The predicted salary is between 70000 - 70000 £ per year.
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.
As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be. Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives. At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.
Joining us as a Performance & Analytics Manager (12m FTC) you’ll play a key role in shaping how data drives performance across our Field Operations, leading the development of insight and reporting that enables smarter decision-making, improves operational efficiency, and supports the delivery of long-term strategic outcomes. You’ll receive a salary of up to £70,000 and a performance related bonus.
Key Responsibilities- Lead the collection, analysis and dashboarding of operational data, creating a single source of truth across Field Operations.
- Develop and maintain KPIs, providing insight to support performance tracking, target setting and strategic decision-making.
- Own weekly and monthly reporting governance, delivering clear and impactful performance insights to stakeholders.
- Use data to identify trends, inefficiencies and opportunities, driving continuous improvement across operations.
- Influence project prioritisation and scope, ensuring initiatives deliver measurable value and return on investment.
- Partner with operational and cross-functional teams to provide analytical support and improve business performance.
What you’ll bring to the role:
- Strong analytical capability with proven experience translating complex data into actionable insight within an operational environment.
- Experience in operational performance analysis or a similar data-driven role.
- Strong proficiency with data analysis and visualisation tools (e.g. Excel, SQL, Power BI, Tableau).
- Ability to create clear, impactful reporting and communicate insights to a range of stakeholders.
- Strong problem-solving skills with a focus on continuous improvement and operational excellence.
- Experience working with operational processes and supporting decision-making through data.
Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating a workplace where people feel a genuine sense of belonging and pride in what they do. That’s why we’re proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, a Disability Confident Leader, a Care Leaver Friendly Employer, and a signatory of the Armed Forces Covenant Gold Award. We’ll support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life – including generous annual leave (with an extra day off on your birthday), private medical insurance, health cash plans and family‑friendly policies.
Equal OpportunitiesWe want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!
Performance & Analytics Manager (12m FTC) in Milton Keynes employer: CityFibre Limited
Contact Detail:
CityFibre Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance & Analytics Manager (12m FTC) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current employees at CityFibre on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Performance & Analytics Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into data trends relevant to CityFibre. Brush up on your knowledge of operational performance analysis and think of examples where you've used data to drive improvements. We want to see how you can bring that analytical magic to our team!
✨Tip Number 3
Showcase your skills with a portfolio! If you’ve got past projects or dashboards that highlight your analytical prowess, bring them along. This is your chance to visually demonstrate how you can turn complex data into actionable insights, just like we do at CityFibre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission to build a better-connected Britain.
We think you need these skills to ace Performance & Analytics Manager (12m FTC) in Milton Keynes
Some tips for your application 🫡
Show Off Your Analytical Skills: Make sure to highlight your analytical capabilities in your application. We want to see how you've turned complex data into actionable insights before, so share specific examples that demonstrate your experience in operational performance analysis.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate applications that are easy to read and get straight to the point, especially when it comes to your achievements and experiences.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company culture there. Plus, it helps us keep track of your application!
How to prepare for a job interview at CityFibre Limited
✨Know Your Data Tools
Make sure you’re well-versed in the data analysis and visualisation tools mentioned in the job description, like Excel, SQL, Power BI, and Tableau. Be ready to discuss how you've used these tools in past roles to drive performance and decision-making.
✨Showcase Your Analytical Skills
Prepare examples of how you've translated complex data into actionable insights. Think about specific instances where your analysis led to improved operational efficiency or strategic outcomes, as this will resonate with the role's focus on performance analytics.
✨Understand the Business Context
Familiarise yourself with CityFibre’s mission and the importance of connectivity in today’s digital landscape. Being able to articulate how your role as a Performance & Analytics Manager fits into their broader goals will demonstrate your genuine interest in the company.
✨Prepare for Stakeholder Communication
Since the role involves delivering insights to various stakeholders, practice explaining your findings clearly and concisely. Think about how you can tailor your communication style to different audiences, ensuring your insights are impactful and easily understood.