HR Officer - 6 month FTC

HR Officer - 6 month FTC

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support HR and Employee Relations, manage cases, and advise line managers.
  • Company: CityFibre, the UK's largest fibre-only network, committed to innovation.
  • Benefits: Competitive salary, performance bonus, 25 days leave, and wellbeing initiatives.
  • Why this job: Make a real difference in people's lives through better connectivity.
  • Qualifications: Experience in Employee Relations and strong multitasking skills.
  • Other info: Inclusive culture with a focus on diversity and career growth.

The predicted salary is between 28800 - 43200 £ per year.

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.

As the UK’s largest fibre‑only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a HR Officer, you will be the first point of contact for all HR and Employee Relations (ER) enquiries, delivering expert support to both the HR team and wider business, while also contributing to key strategic HR projects. You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

  • Advise, support and coach new and existing line managers with various HR policies and processes
  • Manage and resolve a range of ER cases, including but not limited to supporting underperformance and absence management
  • Assess workplace priorities, identify risks, and ensure each case is evaluated and managed appropriately on its own merit
  • Utilise the service desk platform to track and respond to a variety of HR queries within a prompt and efficient manner

What you’ll bring to the role:

  • You will have a strong background in Employee Relations (ER) and case management, within a fast paced environment.
  • Strong letter and report writing skills
  • Flexible attitude and adaptable to changing priorities and styles depending on business demands
  • Demonstrated ability to multitask with conflicting priorities
  • Experience working cross departmental

Diversity, Inclusion & Belonging:

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre.

If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us:

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Additional Information:

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!

HR Officer - 6 month FTC employer: CityFibre Limited

CityFibre is an exceptional employer that prioritises employee wellbeing and growth, offering a competitive salary, performance-related bonuses, and a comprehensive benefits package tailored to support your financial, physical, and mental health. With a strong commitment to diversity, inclusion, and belonging, CityFibre fosters a collaborative work culture where every voice is valued, making it an ideal place for HR professionals looking to make a meaningful impact in a fast-paced environment.
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Contact Detail:

CityFibre Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Officer - 6 month FTC

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that HR Officer gig!

✨Tip Number 2

Prepare for those interviews! Research CityFibre and understand their values and culture. Think about how your experience in Employee Relations can contribute to their mission. Show them you’re not just another candidate, but the perfect fit!

✨Tip Number 3

Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice for the job.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a company that values diversity and inclusion, which is super important in today’s job market.

We think you need these skills to ace HR Officer - 6 month FTC

Employee Relations (ER)
Case Management
HR Policies and Processes
Letter Writing Skills
Report Writing Skills
Multitasking
Adaptability
Cross-Departmental Collaboration
Risk Assessment
Conflict Resolution
Communication Skills
Coaching Skills
Service Desk Utilisation
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Writing Skills: Since strong letter and report writing skills are key for this role, make sure your application reflects that. Use clear, concise language and structure your thoughts well to demonstrate your communication prowess.

Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to highlight your experience in Employee Relations and case management. Show us how your background aligns with the specific needs of CityFibre.

Be Yourself: We value diversity and inclusion, so let your personality shine through in your application. Share your unique experiences and perspectives that can contribute to our culture at CityFibre.

Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people and helps us keep track of all candidates efficiently. We can’t wait to hear from you!

How to prepare for a job interview at CityFibre Limited

✨Know Your HR Stuff

Make sure you brush up on your knowledge of HR policies and Employee Relations. Familiarise yourself with common case management scenarios, as you'll likely be asked how you would handle specific situations during the interview.

✨Showcase Your Communication Skills

Since strong letter and report writing skills are essential for this role, prepare to discuss examples of your written communication. Bring along samples if possible, and be ready to explain how you tailor your communication style to different audiences.

✨Demonstrate Flexibility

CityFibre values adaptability, so think of instances where you've successfully managed changing priorities. Be prepared to share how you handle multiple tasks and conflicting deadlines without compromising quality.

✨Emphasise Your Commitment to Diversity

With CityFibre's focus on diversity, inclusion, and belonging, be ready to discuss how you've contributed to a positive workplace culture in the past. Share any initiatives you've been part of that promote inclusivity and support for all employees.

HR Officer - 6 month FTC
CityFibre Limited
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