At a Glance
- Tasks: Diagnose and resolve network faults, ensuring optimal service for users.
- Company: CityFibre is the UK's largest fibre-only network, revolutionising digital infrastructure.
- Benefits: Enjoy a competitive salary, performance bonuses, 25 days leave, and wellness initiatives.
- Why this job: Make a real impact on internet connectivity and support community growth.
- Qualifications: Experience with fibre networks, fault finding, and relevant certifications required.
- Other info: We celebrate diversity and offer support throughout the application process.
The predicted salary is between 36000 - 60000 £ per year.
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.
Job Description
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Fibre Quality Specialist
As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Leveraging your hands-on experience with fibre, to manage and maintain network performance
- Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
- Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
- Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
- Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required
What you’ll bring to the role
You\’ll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You\’ll also have:
- Core network fault finding problem solving skills
- Experience of auditing safe systems of works
- Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
- NRSWA – units 2 and 10
- SA001 and SA002 Smart Awards
- Driving licence valid in the UK
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed byWORK180 and we’re a partner ofDiversifying . We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check outThe CityFibre Way .
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!
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Fibre Quality Specialist employer: CityFibre Limited
Contact Detail:
CityFibre Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Quality Specialist
✨Tip Number 1
Familiarise yourself with the latest fibre technology and network performance metrics. Being knowledgeable about advancements in fibre optics will not only impress your interviewers but also demonstrate your commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with professionals in the fibre industry, especially those who work at CityFibre or similar companies. Attend industry events or join online forums to build connections that could provide insights into the company culture and expectations for the Fibre Quality Specialist role.
✨Tip Number 3
Prepare to discuss specific examples of how you've diagnosed and resolved network issues in the past. Highlighting your hands-on experience with fibre installations and fault-finding will showcase your practical skills and problem-solving abilities.
✨Tip Number 4
Research CityFibre's values and commitment to diversity and inclusion. Be ready to articulate how your personal values align with theirs, as cultural fit is often a key consideration in the hiring process.
We think you need these skills to ace Fibre Quality Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fibre Quality Specialist. Familiarise yourself with the key tasks mentioned in the job description, such as diagnosing network issues and managing installations.
Tailor Your CV: Highlight your relevant experience with fibre networks, including any specific skills like fault finding, OTDR testing, and FTTx installation. Make sure to align your CV with the requirements listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background and skills make you a perfect fit for CityFibre and express your enthusiasm for contributing to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this technical role.
How to prepare for a job interview at CityFibre Limited
✨Showcase Your Fibre Knowledge
Make sure to highlight your hands-on experience with fibre, including any specific projects or installations you've worked on. Be prepared to discuss techniques like fibre blowing and splicing, as well as your familiarity with FTTx installations.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved network issues in the past. Discuss your approach to troubleshooting, especially regarding signal loss and physical damage, to show that you can maintain optimal service.
✨Familiarise Yourself with Diagnostic Tools
Research the advanced diagnostic tools mentioned in the job description. Being able to talk about your experience with OTDR/IOLM testing will demonstrate your technical proficiency and readiness for the role.
✨Emphasise Safety Protocols
Since the role involves managing complex installations and repairs, be ready to discuss your understanding of safety protocols. Share any relevant experiences where you adhered to safe systems of work, showcasing your commitment to safety in the field.