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- Tasks: Manage high-value accounts and drive their growth through collaboration and relationship building.
- Company: CityFibre is the UK's largest fibre-only network, revolutionizing digital infrastructure for businesses and communities.
- Benefits: Enjoy a competitive salary, uncapped commission, car allowance, and 25 days annual leave plus more perks!
- Why this job: Make a real impact on internet connectivity and help communities thrive while growing your career.
- Qualifications: Proven sales experience, strong attention to detail, and expertise in account management and contract review.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 36000 - 60000 £ per year.
CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.
Job Description
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as an Account Manager
You will manage a portfolio of established, high-value accounts, focusing on driving their growth and ensuring their success. By leveraging your exceptional account management expertise, you will collaborate seamlessly with internal teams and external stakeholders to achieve outstanding results. Your dedication to building and nurturing long-term relationships will be instrumental in supporting the ongoing success and growth of our organisation.
You’ll receive a competitive salary, uncapped commission, a car allowance and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Create and maintain account development plans for each account, driving growth and long-term success
- Oversee the sales pipeline from initial request to final decision, utilising pre-sales and sales support to meet customer expectations efficiently
- Work closely with legal teams to review and finalise contracts
- Collaborate with cross-functional teams, including product management and marketing, to represent customer needs and support promotional activities
What you’ll bring to the role
You will have proven sales experience, a self-motivated and proactive approach with a strong attention to detail with expertise in contract review and account management.
You’ll also have:
- The ability to secure, onboard, and manage client accounts
- Ability to collaborate effectively with internal teams and customers, driving results and fostering long-term relationships
- A broad commercial skillset, including strategic analysis, business planning, project evaluation, relationship development, and transaction negotiation
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at We want to help!
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Account Manager employer: CityFibre Limited
Contact Detail:
CityFibre Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with CityFibre's products and services. Understanding the unique selling points of their fibre-only network will help you articulate how you can drive growth for high-value accounts.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your ability to foster long-term relationships and drive results, as these are key aspects of the role.
✨Tip Number 4
Showcase your collaborative skills by preparing examples of how you've worked with cross-functional teams. This will demonstrate your ability to represent customer needs effectively and support promotional activities.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Company: Familiarize yourself with CityFibre's mission and values. Highlight how your skills and experiences align with their commitment to providing innovative digital infrastructure.
Tailor Your CV: Customize your CV to emphasize your account management experience, sales achievements, and ability to foster long-term relationships. Use specific metrics to showcase your success in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Discuss your proactive approach to account management and how you can contribute to CityFibre's growth.
Showcase Relevant Skills: In your application, clearly demonstrate your expertise in contract review, strategic analysis, and collaboration with cross-functional teams. Provide examples of how you've successfully managed client accounts in the past.
How to prepare for a job interview at CityFibre Limited
✨Understand the Company and Its Values
Before your interview, take some time to research CityFibre's mission and values. Understanding their commitment to diversity, inclusion, and community impact will help you align your answers with what they stand for.
✨Showcase Your Account Management Skills
Be prepared to discuss specific examples from your past experience that demonstrate your ability to manage high-value accounts. Highlight your strategies for driving growth and building long-term relationships with clients.
✨Prepare for Collaborative Scenarios
Since the role involves working closely with cross-functional teams, think of instances where you've successfully collaborated with others. Be ready to explain how you effectively communicated customer needs and contributed to team success.
✨Demonstrate Your Commercial Acumen
CityFibre is looking for candidates with a broad commercial skillset. Prepare to discuss your experience in strategic analysis, business planning, and negotiation. Use concrete examples to illustrate your expertise in these areas.
