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- Tasks: Support sales teams with admin tasks and ensure smooth operations across vehicle brands.
- Company: Join a trusted name in the motor industry with over 40 years of excellence.
- Benefits: Enjoy competitive salary, employee car scheme, and 25 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team and grow your career in a supportive environment.
- Qualifications: Previous admin experience preferred; strong communication and IT skills are essential.
- Other info: Diverse workplace committed to equality and long-term career progression.
The predicted salary is between 27000 - 30000 £ per year.
Location: City West Country Fleet (Site 5)
Hours: Monday to Friday 08:30 – 17:30 with 1 hour lunch
Job Type: Full Time, Permanent
Salary: £27,000 per annum with an OTE of £1,783.00
At City West Country Ltd, we pride ourselves on delivering exceptional service and upholding a culture of quality and excellence. As part of our continued growth, we are seeking a highly organised and detail-oriented Sales Administrator to join our dynamic Sales Support Team.
Why Join City West Country?
For over 40 years, we’ve been a trusted name in the motor industry. As a privately owned group, we invest in our people and offer long-term career opportunities with real progression.
What You’ll Enjoy As Part Of Our Team:
- Employee Car Scheme
- Achievable commission scheme
- 25 days holiday + bank holidays
- Scottish Widows salary sacrifice pension scheme
- Access to our exclusive Benefits Hub discounts on big brands
- Employee Assistance Programme
- Comprehensive training and support
- Aspiring Managers programme for future leaders
- Cycle to work scheme and eye care vouchers
- Life assurance 1 x basic salary
- Long Service Awards to celebrate your milestones
What You’ll Be Doing:
As a Sales Administrator, you’ll play a key role in supporting the Sales Support and Sales Teams across multiple vehicle brands and sales channels. You will ensure all administrative processes are completed accurately, efficiently, and in line with franchise and business standards, consistently exceeding customer expectations.
- Provide comprehensive administrative support to the Sales and Sales Support Teams in line with company processes.
- Maintain and cleanse digital vehicle files following customer delivery, ensuring all required documentation is complete.
- Ensure CRM records (Autoline/Kerridge) are accurate and compliant with Data Accuracy guidelines.
- Support FCA compliance by following current regulatory processes.
- Manage and maximise Vehicle App assignments to meet manufacturer targets.
- Complete vehicle records in bQuotes, including payout data.
- Handle incoming calls, efficiently directing customers to the appropriate team member.
- Assist with invoicing and taxation of vehicles during registration months.
What We Are Looking For:
- Has previous administrative or motor trade experience (preferred but not essential)
- IT literacy, including familiarity with MS Office and web-based applications
- Excellent communication and customer service skills, with the ability to build strong relationships with corporate clients
- High attention to detail and accuracy
If you’ve got the experience, drive, and passion for delivering excellence, we’d love to hear from you! Apply today and take your career to the next level with City West Country.
We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflects the diversity of our customer base.
Sales Administrator employer: City West Country
Contact Detail:
City West Country Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the motor industry, especially those who work at City West Country. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research City West Country’s values and recent achievements. Show us you’re not just another candidate but someone who genuinely wants to be part of our team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on your communication skills and how you can demonstrate your attention to detail – both are key for a Sales Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re really interested in the position. Plus, it’s a great way to reiterate your enthusiasm!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight any relevant experience, especially in administration or the motor trade, and showcase your IT skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: As a Sales Administrator, attention to detail is key. Make sure your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about quality and accuracy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about City West Country!
How to prepare for a job interview at City West Country
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator and the specific responsibilities mentioned in the job description. Familiarise yourself with terms like CRM systems and FCA compliance, as these will likely come up during your chat.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail. Prepare examples from your past experiences where you've successfully managed administrative tasks or improved processes. This will demonstrate that you can handle the demands of the role effectively.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and teamwork. Think about how you would respond to scenarios involving difficult customers or tight deadlines. This will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or what success looks like in the Sales Administrator role. This shows your genuine interest in the position and the company.
