At a Glance
- Tasks: Support Fleet LCV operations and manage customer enquiries efficiently.
- Company: Join an award-winning automotive group with strong family values.
- Benefits: Competitive salary, employee car scheme, 25 days holiday, and bonus opportunities.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Be part of a supportive team and make a real impact in a fast-paced environment.
- Qualifications: Previous LCV experience, strong organisational skills, and a proactive mindset.
The predicted salary is between 31500 - 31500 £ per year.
Salary: up to £31,500.00
Hours: Monday to Friday 08:30-17:30
Location: Exeter
This is an exciting opportunity to join City West Country Ltd in our Fleet team as a Van Sales Support. We are looking for candidates with previous experience in a Van Sales environment ready to take the next step in their career.
Who are City West Country? We are a privately owned, award‑winning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro. As our business continues to expand, we’re offering the right candidate the chance to thrive in a fast‑paced, forward‑thinking environment. Owned by a father‑and‑son team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies!
What can we offer you?
- Employee Car Scheme
- Achievable bonus opportunities
- 25 days’ holiday + bank holidays
- Scottish Widows salary sacrifice pension scheme
- Access to our exclusive Benefits Hub – discounts on big brands
- Employee Assistance Programme
- Cycle to work scheme and eye care vouchers
- Life assurance 1 x basic salary
- Long Service Awards to celebrate your milestones
What You’ll Be Doing
As a Sales Support, you’ll be a key part of the Fleet LCV operation — supporting the LCV Sales across multiple brands and channels. Your role will focus on:
- Supporting our Fleet LCV Managers
- Taking control of the order right through to delivery
- Maintaining compliant, well-managed vehicle and customer records
- Managing our external supplier relationships
- Understanding the progression of vehicles through bodybuilders/sub contractors
- Supporting CRM and internal systems to ensure data integrity
- Helping the business meet performance and manufacturer standards
- Managing customer enquiries professionally and efficiently
- Supporting the team during peak periods to ensure smooth delivery
You’ll play a vital role in keeping the business running smoothly — and in delivering the high standards our customers expect.
What We’re Looking For
We’re looking for someone who shares our values and takes pride in their work. You’ll bring:
- Previous LCV knowledge and experience are essential
- Stock and sales ordering
- Spec checking orders
- Invoicing, registering and organising deliveries
- Claiming OEM support
- Strong organisational skills and attention to detail
- A professional, approachable communication style
- A proactive mindset and willingness to support the wider team
- Confidence using IT systems and Microsoft Office
Most importantly, you’ll be someone who values being part of a supportive, people-focused business.
Is This You? If you’re excited by this great opportunity, we'd love to hear from you! Apply today and join a company that values performance, passion and progression.
We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflects the diversity of our customer base.
Want to discuss this role? Call Beth Williams on 01392 825073 or email [email protected]
Van Sales Support in Exeter employer: City West Country
City West Country Ltd is an exceptional employer that fosters a supportive and family-oriented work culture, making it an ideal place for those looking to advance their careers in the automotive industry. With over 40 years of experience, we offer competitive salaries, generous holiday allowances, and a range of employee benefits, including an Employee Car Scheme and access to exclusive discounts. Our commitment to employee growth and recognition, as evidenced by our Outstanding Company to Work For accolade, ensures that you will thrive in a dynamic environment while being part of a team that values performance and passion.
StudySmarter Expert Advice🤫
We think this is how you could land Van Sales Support in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at City West Country. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. City West Country prides itself on family values, so think about how you can demonstrate that you fit right in with their supportive environment.
✨Tip Number 3
Showcase your LCV knowledge during the interview. Be ready to discuss your previous experience and how it relates to the role of Van Sales Support. We want to see your passion for the industry!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm for joining the team.
We think you need these skills to ace Van Sales Support in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in a Van Sales environment. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re the perfect fit for our Fleet team and how you can contribute to our success.
Showcase Your Organisational Skills:Since the role requires strong organisational skills, give examples in your application of how you've successfully managed tasks or projects in the past. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at City West Country
✨Know Your Stuff
Make sure you brush up on your LCV knowledge and experience before the interview. Familiarise yourself with the latest trends in the van sales environment and be ready to discuss how your past experiences align with the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples of how you've successfully managed records or supported a team in previous jobs. Be specific about the tools you used and the outcomes you achieved.
✨Communicate Like a Pro
Practice your communication style ahead of time. Think about how you can convey your professional yet approachable nature. You might even want to role-play common interview questions with a friend to get comfortable.
✨Be Ready to Discuss IT Skills
As the job involves using IT systems and Microsoft Office, be prepared to talk about your proficiency with these tools. Consider sharing specific examples of how you've used technology to improve processes or manage data effectively.
