At a Glance
- Tasks: Support our Fleet Sales team with vehicle orders and customer relations.
- Company: Join an award-winning automotive group with over 40 years of success.
- Benefits: Competitive salary, industry-leading training, 25 days holiday, and employee perks.
- Other info: Genuine opportunities for career progression in a fast-paced environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Positive attitude, strong organisational skills, and a desire to learn.
The predicted salary is between 25254 - 28606 £ per year.
Hours: Monday to Friday, 08:30 - 17:30
Salary: up to £28,060 with strong career progression opportunities
Be at the Heart of One of the UK's Most Dynamic Fleet & Broker Sales Operations
Do you enjoy working in a fast-paced environment where no two days are the same? Are you highly organised, great with people and motivated by being part of a successful team?
At City West Country, we deliver thousands of vehicles every year through a nationwide network of brokers, corporate customers and funding partners. As our business continues to grow, we're looking for a Broker Sales Administrator to join our high-performing Fleet Sales team in Exeter.
Why Join City West Country? We are a privately owned, award-winning automotive group with over 40 years of success. Operating dealerships across Exeter, Taunton, Plymouth, Truro and Paignton, we represent some of the world's leading automotive brands and continue to grow year after year while many businesses are standing still, we're continuing to invest, grow and create opportunities for our people. Our success is built on our people, our family values and our commitment to delivering outstanding service.
When you join us, you'll benefit from:
- Industry-leading training and career development
- Employee Car Scheme
- 25 days holiday plus bank holidays
- Scottish Widows Salary Sacrifice Pension Scheme
- Access to our exclusive Benefits Hub with discounts on major brands
- Employee Assistance Programme
- Cycle to Work Scheme
- Eye Care Vouchers
- Life Assurance
- Long Service Awards
- Genuine opportunities for progression within a growing business
About the Role
This is far more than a typical administration role. You'll play a vital part in ensuring vehicle orders progress smoothly from proposal to delivery, supporting a busy team that works with some of the automotive industry's most exciting brands, including Mercedes-Benz, BYD, Smart and Maxus. You'll be involved in every stage of the vehicle delivery journey, helping to keep orders moving efficiently and compliantly.
Your responsibilities will include:
- Supporting our Fleet Sales and Broker teams with a wide range of administrative tasks
- Processing vehicle orders and ensuring all information is accurate and complete
- Maintaining digital vehicle files and supporting documentation
- Managing and updating customer and vehicle records within our systems
- Supporting FCA and regulatory compliance requirements
- Processing vehicle invoicing, taxation and registration activities
- Managing vehicle applications and manufacturer reporting requirements
- Liaising with brokers, funders, customers and internal departments to ensure smooth vehicle delivery
- Assisting the team in achieving ambitious delivery and customer satisfaction targets
What We're Looking For
We're looking for someone with a positive attitude, strong organisational skills and a desire to build a successful career. Previous administration, customer service, fleet, broker or motor trade experience would be advantageous, but attitude and potential are more important to us than experience.
You'll thrive in this role if you:
- Love working in a busy, fast-paced environment
- Are highly organised and able to manage multiple priorities
- Have excellent attention to detail
- Enjoy building relationships and helping customers
- Are confident using Microsoft Office and web-based systems
- Take ownership of your workload and enjoy solving problems
- Have a positive, can-do attitude and a willingness to learn
Ready to Join the Team?
If you're looking for a role where you'll be challenged, supported and given the opportunity to grow within an ambitious and successful business, we'd love to hear from you.
Broker Sales Administrator - Exeter employer: City West Country
At Mercedes-Benz in Probus, Truro, we pride ourselves on being an exceptional employer that values our Sales Consultants as key drivers of customer satisfaction and business success. Our supportive work culture fosters collaboration and personal growth, offering ongoing training and development opportunities to enhance your skills in the automotive industry. With a focus on building long-term relationships with customers, you will enjoy a rewarding career in a prestigious brand known for its commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Broker Sales Administrator - Exeter
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Broker Sales Administrator - Exeter at City West Country, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including City West Country. Tailor your message to explain why you’re drawn to them and how you can contribute as a Broker Sales Administrator - Exeter. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Broker Sales Administrator - Exeter
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for City West Country:When writing your cover letter, make sure to tailor your message specifically for City West Country. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at City West Country
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show City West Country that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show City West Country that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with City West Country’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
