At a Glance
- Tasks: Support our Fleet Sales team with vehicle orders and customer relations.
- Company: Join an award-winning automotive group with over 40 years of success.
- Benefits: Competitive salary, industry-leading training, 25 days holiday, and employee perks.
- Other info: Genuine opportunities for career progression in a fast-paced environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Positive attitude, strong organisational skills, and a desire to learn.
The predicted salary is between 25254 - 28606 £ per year.
Hours: Monday to Friday, 08:30 - 17:30
Salary: up to £28,060 with strong career progression opportunities
Be at the Heart of One of the UK's Most Dynamic Fleet & Broker Sales Operations
Do you enjoy working in a fast-paced environment where no two days are the same? Are you highly organised, great with people and motivated by being part of a successful team?
At City West Country, we deliver thousands of vehicles every year through a nationwide network of brokers, corporate customers and funding partners. As our business continues to grow, we're looking for a Broker Sales Administrator to join our high-performing Fleet Sales team in Exeter.
Why Join City West Country? We are a privately owned, award-winning automotive group with over 40 years of success. Operating dealerships across Exeter, Taunton, Plymouth, Truro and Paignton, we represent some of the world's leading automotive brands and continue to grow year after year while many businesses are standing still, we're continuing to invest, grow and create opportunities for our people. Our success is built on our people, our family values and our commitment to delivering outstanding service.
When you join us, you'll benefit from:
- Industry-leading training and career development
- Employee Car Scheme
- 25 days holiday plus bank holidays
- Scottish Widows Salary Sacrifice Pension Scheme
- Access to our exclusive Benefits Hub with discounts on major brands
- Employee Assistance Programme
- Cycle to Work Scheme
- Eye Care Vouchers
- Life Assurance
- Long Service Awards
- Genuine opportunities for progression within a growing business
About the Role
This is far more than a typical administration role. You'll play a vital part in ensuring vehicle orders progress smoothly from proposal to delivery, supporting a busy team that works with some of the automotive industry's most exciting brands, including Mercedes-Benz, BYD, Smart and Maxus. You'll be involved in every stage of the vehicle delivery journey, helping to keep orders moving efficiently and compliantly.
Your responsibilities will include:
- Supporting our Fleet Sales and Broker teams with a wide range of administrative tasks
- Processing vehicle orders and ensuring all information is accurate and complete
- Maintaining digital vehicle files and supporting documentation
- Managing and updating customer and vehicle records within our systems
- Supporting FCA and regulatory compliance requirements
- Processing vehicle invoicing, taxation and registration activities
- Managing vehicle applications and manufacturer reporting requirements
- Liaising with brokers, funders, customers and internal departments to ensure smooth vehicle delivery
- Assisting the team in achieving ambitious delivery and customer satisfaction targets
What We're Looking For
We're looking for someone with a positive attitude, strong organisational skills and a desire to build a successful career. Previous administration, customer service, fleet, broker or motor trade experience would be advantageous, but attitude and potential are more important to us than experience.
You'll thrive in this role if you:
- Love working in a busy, fast-paced environment
- Are highly organised and able to manage multiple priorities
- Have excellent attention to detail
- Enjoy building relationships and helping customers
- Are confident using Microsoft Office and web-based systems
- Take ownership of your workload and enjoy solving problems
- Have a positive, can-do attitude and a willingness to learn
Ready to Join the Team?
If you're looking for a role where you'll be challenged, supported and given the opportunity to grow within an ambitious and successful business, we'd love to hear from you.
Broker Sales Administrator - Exeter employer: City West Country
At Mercedes-Benz in Probus, Truro, we pride ourselves on being an exceptional employer that values our Sales Consultants as key drivers of customer satisfaction and business success. Our supportive work culture fosters collaboration and personal growth, offering ongoing training and development opportunities to enhance your skills in the automotive industry. With a focus on building long-term relationships with customers, you will enjoy a rewarding career in a prestigious brand known for its commitment to excellence.
