At a Glance
- Tasks: Support the Fleet Sales team with administrative tasks and ensure smooth operations.
- Company: Join an award-winning automotive group with over 40 years of experience.
- Benefits: Enjoy competitive salary, 25 days holiday, employee discounts, and industry-leading training.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a growing company and develop your career in a dynamic environment.
- Qualifications: Previous admin experience preferred; strong communication and IT skills are essential.
The predicted salary is between 28061 - 28061 £ per year.
Location: Exeter
Hours: Monday to Friday 08:30 - 17:30 with 1 hour lunch
Salary: Up to £28,060.61
Ready to grow your career with a business that’s expanding while others are cutting back? We are looking for an ambitious, organised and experienced Administrator to support the day‑to‑day operation of the Fleet Sales team working with prestigious brands such as Mercedes‑Benz and BYD. With industry‑leading training and the backing of an award‑winning automotive group, this is an exciting opportunity to build your career with City West Country.
What can we offer you?
- Industry expert training
- Employee Car Scheme
- 25 days' holiday + bank holidays
- Scottish Widows salary sacrifice pension scheme
- Access to our exclusive Benefits Hub - discounts on big brands
- Employee Assistance Programme
- Cycle to work scheme and eye care vouchers
- Life assurance 1 x basic salary
- Long Service Awards to celebrate your milestones
Who are City West Country?
City West Country are a privately owned, award‑winning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro and now in our brand‑new dealership in Paignton. Owned by a father‑and‑son team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies!
What You'll Be Doing:
- Provide comprehensive administrative support to the Sales and Sales Support Teams in line with company processes.
- Maintain and cleanse digital vehicle files following customer delivery, ensuring all required documentation is complete.
- Ensure CRM records (Autoline/Kerridge) are accurate and compliant with Data Accuracy guidelines.
- Support FCA compliance by following current regulatory processes.
- Manage and maximise Vehicle App assignments to meet manufacturer targets.
- Complete vehicle records in bQuotes, including payout data.
- Handle incoming calls, efficiently directing customers to the appropriate team member.
- Assist with invoicing and taxation of vehicles during registration months.
What We're Looking For:
We're looking for someone with the right attitude, confidence and willingness to learn. You will:
- Have previous administrative or motor trade experience (preferred but not essential)
- Have IT literacy, including familiarity with MS Office and web‑based applications
- Possess excellent communication and customer service skills, with the ability to build strong relationships with corporate clients
- Have high attention to detail and accuracy
We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflects the diversity of our customer base.
Sales Administrator - Exeter employer: City West Country Ltd
City West Country Ltd is an exceptional employer located in Taunton, offering a dynamic work environment where teamwork and innovation thrive. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a commitment to maintaining high technical and quality standards that ensure our team members take pride in their work. Join us to be part of a supportive culture that values excellence and delivers outstanding customer experiences.
