City West Country Ltd in Exeter is seeking a Telephone Host to deliver an outstanding customer experience as the first point of contact for inbound switchboard calls. You will handle enquiries efficiently, complete outbound CSI calls, and escalate complaints promptly while providing administrative support across departments.
The role requires good telephone and interpersonal skills, reliability, and a proactive approach in a fast-paced, customer-focused environment.
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Customer Experience Host – Inbound Call Specialist in Exeter employer: City West Country Ltd
City West Country Ltd is an exceptional employer located in Taunton, offering a dynamic work environment where teamwork and innovation thrive. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a commitment to maintaining high technical and quality standards that ensure our team members take pride in their work. Join us to be part of a supportive culture that values excellence and delivers outstanding customer experiences.
