At a Glance
- Tasks: Manage service plans and customer communications to boost retention.
- Company: Join City West Country Ltd, a leading automotive group in Exeter.
- Benefits: Enjoy uncapped bonuses, top-notch training, and a great benefits package.
- Other info: Be part of a growing team with excellent career advancement opportunities.
- Why this job: Make a real difference by re-engaging customers and driving satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 33000 £ per year.
City West Country Ltd in Exeter is seeking a Service Retention Specialist at the Mercedes-Benz of Exeter Head Office to manage service plans, bookings and customer communications.
You will drive retention by reducing cancellations and re-engaging lapsed customers, ensuring accurate records and timely payments.
The role offers an uncapped bonus potential, industry-leading training and a benefits package as part of a growing automotive group with a strong regional presence.
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Automotive Service Retention Specialist (Exeter) employer: City West Country Ltd
City West Country Ltd is an exceptional employer located in Taunton, offering a dynamic work environment where teamwork and innovation thrive. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a commitment to maintaining high technical and quality standards that ensure our team members take pride in their work. Join us to be part of a supportive culture that values excellence and delivers outstanding customer experiences.
