Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer service and logistics operations, ensuring smooth delivery schedules.
- Company: Join City West Country, a trusted name in the motor industry for over 30 years.
- Benefits: Enjoy 25 days holiday, employee car scheme, and comprehensive training.
- Why this job: Be at the heart of operations, making a real impact on customer satisfaction.
- Qualifications: Experience in logistics or customer service with strong IT and communication skills.
- Other info: Diverse and inclusive workplace with real career progression opportunities.
The predicted salary is between 23400 - 30000 £ per year.
Salary: £27,000 basic salary per annum Hours: Monday to Friday with a 1 hour lunch break – 40 hours per weekCity West Country is looking for a highly organised and customer-focused Operations Administratorto join our team. This role will be central to supporting our operations departments, ensuring seamless customer service, efficient logistics, and the highest standards.Why Join City West Country? For over 30 years, we\’ve been a trusted name in the motor industry. As a privately owned group, we invest in our people and offer long-term career opportunities with real progression.Here\’s what you\’ll enjoy as part of our team:Employee Car Scheme25 days\’ holiday + bank holidaysScottish Widows salary sacrifice pension schemeAccess to our exclusiveBenefits Hub– discounts on big brandsEmployee Assistance ProgrammeComprehensivetraining and supportAspiring Managers programmefor future leadersCycle to work scheme andeye care vouchersLife assurance 1 x basic salaryLong Service Awards to celebrate your milestonesWhat You\\\’ll Be Doing: In this role, you\’ll be at the heart of our customer service and logistics operations, ensuring every interaction reflects the City West Country standard of excellence through making sure delivery schedules run smoothly and sales teams are always up to date.Manage customer service portals and respond to direct customer contactManage deliveries to support efficiencies and economic influencesSupport the operations department with administrative tasks, including the inbound, on-site and outbound operationsKeep the sales departments fully informed of changes impacting delivery schedules, and work proactively to seek solutionsProduce delivery packs, allocate trade plates, and assist with driver communicationHandle internal and external stakeholders with professionalism and courtesyWhat We Are Looking For: We\’re looking for someone with experience in a logistics or customer-focused environment who thrives on delivering outstanding service. You\’ll be highly organised with strong administrative and IT skills, able to manage multiple priorities while keeping attention to detail. Clear communication and a collaborative approach are essential, as you\’ll be working closely with colleagues across different departments. Most importantly, you\’ll bring a positive attitude, professionalism, and a commitment to continuous improvement—always striving to meet customer needs and uphold the standards of excellence.Previous experience within an administrative positionIT literacy, including familiarity with MS Office and web-based applicationsExcellent communication and customer service skills, with the ability to build strong relationships with corporate clientsHigh attention to detail and accuracyIf you\’ve got the experience, drive, and passion for delivering excellence, we\’d love to hear from you! Apply today and take your career to the next level with City West Country.We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.
#J-18808-Ljbffr
Operations Administrator employer: City West Country Group
Contact Detail:
City West Country Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. This will help you stand out as someone who genuinely cares about joining their team.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience, being clear and confident will make a great impression. We recommend doing mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your experience in logistics and customer service, and don’t forget to showcase your organisational skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good story!
Show Off Your IT Skills: Since we’re all about efficiency, make sure to mention your IT literacy, especially with MS Office and any web-based applications. We want to know how tech-savvy you are and how you can help us streamline our operations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about City West Country and what we stand for!
How to prepare for a job interview at City West Country Group
✨Know the Company Inside Out
Before your interview, take some time to research City West Country. Understand their values, history, and what sets them apart in the motor industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you prioritise tasks and maintain attention to detail under pressure.
✨Demonstrate Customer Service Excellence
Since this role is customer-focused, think of specific instances where you went above and beyond for a customer. Highlight your communication skills and how you build relationships with clients, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the operations department faces, or how success is measured in this role. This shows that you’re engaged and thinking about how you can contribute to the team.