At a Glance
- Tasks: Drive sales of new and used cars while delivering exceptional customer service.
- Company: Join an award-winning automotive group with strong family values.
- Benefits: Competitive salary, bonus scheme, employee car scheme, and 25 days holiday.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Sales experience and a positive, proactive attitude are essential.
The predicted salary is between 39991 - 39991 £ per year.
Salary: Up to £39,990.67 per annum (OTE)
Hours: Monday to Friday 08:30-18:00 and weekends on a rota basis
Location: Taunton
This is an exciting opportunity to join City West Country Ltd in our Mercedes-Benz of Taunton dealership! We are looking for an experienced Sales Professional to provide an unforgettable customer journey, maximising service and sales.
Who are City West Country? We are a privately owned, award‑winning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro. As our business continues to expand, we’re offering the right candidate the chance to thrive in a fast‑paced, forward‑thinking environment. Owned by a father‑and‑son team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies!
What can we offer you?
- Employee Car Scheme
- Achievable bonus scheme - your earnings grow with your performance
- Mercedes-Benz training
- 25 days holiday plus Bank Holidays
- Scottish Widows salary sacrifice pension scheme
- Access to our exclusive Benefits Hub – discounts on big brands
- Employee Assistance Programme
- Cycle to work scheme and eye care vouchers
- Life assurance 1 x basic salary
- Long Service Awards to celebrate your milestones
What You’ll Be Doing
In this role, you will drive the sale of new and used cars, consistently achieving targets while identifying and maximising every sales opportunity. You will deliver excellent customer service by building strong, long-term relationships, while developing a network of suppliers to support sales activity. Working closely with the aftersales team, you will ensure a seamless customer experience and play a key role in building and growing a loyal client base. You will also be responsible for achieving revenue targets in line with annual budgets.
Key Responsibilities:
- Deliver sales in line with the company standards and processes
- Administers all finance and insurance products in line with CWC standards and processes in addition to statutory requirements
- Communicates with our marketing team to ensure vehicle information, specification and pricing is up to date
- Communicates and develops strong personal relationships with customers and business partners
- Offers sound advice and product knowledge to customers on vehicles, prices, specifications and technical data
- Assesses used Vans and conducts technical appraisals on part exchange vehicles
- Manage all customer leads to point of sale and delivery
- Run an efficient contact management diary, ensuring all leads are maximised
- Concludes sales in a professional manner and with the best interest of the company
- Maintain accurate information of customer database within franchise and legal guidelines
- Organises all administrative aspects of the transaction in line with the customers expectation
- Provides the customer with contacts in other departments to support the overall customer experience
- Reviews customer satisfaction and implements improvements
- Communicates clearly, regularly and promptly with the customer, their line manager and colleagues
- Ensures all processes are effective pre & post-delivery in line with the company & franchise requirements
- Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards
What We're Looking For:
- Confident using systems and CRM tools
- Commercially minded and thrives in a fast-paced environment
- A positive, can-do attitude is essential - someone who takes initiative, spots opportunities, and doesn’t let them pass by.
- Strong negotiation, influencing, and relationship-building skills.
- Understanding of finance and insurance within vehicle sales is preferred but not essential
- A proactive, customer-first mindset with the drive to exceed targets.
- Organised, detail-oriented, and able to manage multiple leads effectively.
If you’re excited by this great opportunity, we'd love to hear from you! Apply today and join a company that values performance, passion and progression. We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflects the diversity of our customer base.
Want to discuss this role? Call Beth Williams on 01392 825073 or email [email protected]
Sales Consultant - Mercedes-Benz of Taunton employer: City West Country
City West Country Ltd is an exceptional employer, offering a dynamic and supportive work environment at our Mercedes-Benz dealership in Taunton. With a strong emphasis on family values and employee development, we provide comprehensive benefits including an Employee Car Scheme, achievable bonuses, and extensive training opportunities. Recognised as an Outstanding Company to Work For, we are committed to fostering a diverse and inclusive workplace where every team member can thrive and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - Mercedes-Benz of Taunton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Consultant - Mercedes-Benz of Taunton at City West Country, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including City West Country. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Consultant - Mercedes-Benz of Taunton. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Consultant - Mercedes-Benz of Taunton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for City West Country:When writing your cover letter, make sure to tailor your message specifically for City West Country. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at City West Country
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show City West Country that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show City West Country that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with City West Country’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
