Job Identification100578DepartmentStudent and Academic AdministrationLocations
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Cranmer Terrace, Tooting, London, SW17 0RE, GB
(Hybrid)
Job CategoryClericalContract TypePermanentSalary34,610-36,636Is the role eligible for sponsorship? NoJob Pack
FTE ( 1)1Posting Date09/10/2026, 09:00Apply Before19/10/2026, 00:59Please note: This role is only open to redeployee applicants at City St George's. Applications from individuals who are not redeployee applicants will not be considered at this time. To apply, please email your CV and cover letter to with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.
City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.** Background – The Course Officer is a student-facing role within the School, providing a responsive and professional first point of contact for students and other stakeholders across allocated courses. The role supports the effective delivery of course administration throughout the student lifecycle, ensuring processes are coordinated accurately, efficiently and in accordance with University regulations and policies.
Working closely with academic, professional services and central teams, the Course Officer contributes to a positive student experience, maintains accurate records and supports the smooth operation of courses.** Responsibilities – The Course Officer coordinates day-to-day course administration, including registration, induction, module selection, timetabling, attendance, assessment, progression and student feedback.
They respond to student and stakeholder enquiries, providing clear advice on processes such as extensions, interruptions and appeals, and escalating complex matters appropriately. The role maintains accurate student records and documentation, supports examinations, Assessment Boards and graduation, and ensures deadlines and regulatory requirements are met.
They build effective relationships across the School and University, provide team cover during peak periods and support appropriate financial controls.** Person Specification – The successful candidate will have experience of providing high-quality administrative or student-facing services, ideally within a higher education environment. They will demonstrate excellent written and verbal communication skills, strong organisation and attention to detail, and the ability to manage competing priorities and deadlines.
Knowledge of student administration, academic regulations and the student lifecycle would be advantageous. They will be confident using IT systems and maintaining accurate records, with the ability to interpret procedures, resolve routine problems, exercise sound judgement, protect confidential information and work collaboratively with diverse colleagues and stakeholders.** Additional InformationClosing date for applications: Sunday, 18 October 2026 at 11:59pmInterviews are scheduled to take place on a date to be confirmed.
The selection process will involve an interview and an assessment. Further details will be confirmed at the interview stage.
City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. xohmjla City St George's operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions
Course Officer-Tooting (REDEPLOYEE APPLICANTS ONLY) in Vauxhall employer: City, University of London
City St George's, University of London is an exceptional employer that prioritises the professional growth and development of its staff within a vibrant academic community. Located in Tooting, London, the university offers a competitive salary, comprehensive benefits, and a strong commitment to equality, diversity, and inclusion, making it an ideal place for passionate educators to thrive and make a meaningful impact in primary care education.
Contact Details:
City, University of London Recruitment Team
