At a Glance
- Tasks: Lead payroll and pensions operations, ensuring accuracy and compliance in a dynamic environment.
- Company: City St George’s, University of London - a hub for business and professional education.
- Benefits: Competitive salary, pension scheme, and extensive training and development opportunities.
- Other info: Join a diverse community committed to equality and continuous improvement.
- Why this job: Make a real impact on payroll processes while enhancing your career in a supportive environment.
- Qualifications: Proven experience in payroll and pensions administration with strong attention to detail.
The predicted salary is between 43482 - 44746 £ per year.
The Senior Payroll and Pensions Officer is a pivotal role within the University’s Payroll and Pensions Team, forming part of the wider Finance Directorate. The function is responsible for the accurate, timely and compliant delivery of payroll and pensions services across the institution. Operating within a complex and highly regulated environment, the team provides specialist expertise to support the University’s obligations while upholding the highest standards of governance, accuracy, and customer service. The role contributes directly to maintaining the integrity of payroll operations and strengthening relationships with key institutional and external stakeholders.
Responsibilities
- Lead key payroll reconciliation activities to ensure accuracy, completeness and robust audit trails.
- Oversee statutory and regulatory reporting requirements, including submissions to HMRC.
- Manage relationships with pension scheme providers such as USS, LPFA, NHS and SAUL ensuring compliance and the timely processing of all activities.
- Ensure the accurate processing and reconciliation of third-party payments.
- Support the development and implementation of strong internal controls.
- Identify opportunities for process improvement.
- Act as a subject matter expert, providing guidance and support to colleagues and stakeholders.
- Build and maintain strong working relationships with internal departments and external partners.
- Contribute to the ongoing enhancement of payroll and pensions systems, processes and reporting.
Person Specification
We are seeking an experienced and highly capable payroll professional with a strong track record in payroll and pensions administration within a complex organisation. You will bring a proactive, solutions-focused mindset, alongside the ability to work autonomously, exercise sound judgement and manage multiple priorities in a deadline-driven environment. You will demonstrate advanced knowledge of payroll and pensions processes, controls and compliance requirements, along with exceptional attention to detail and a strong commitment to accuracy and risk mitigation. You will have excellent organisational skills, enabling you to prioritise effectively and deliver under pressure. A collaborative and professional approach is essential, as is the confidence to engage with stakeholders at all levels. You will also be committed to continuous improvement and delivering high standards of service.
Additional Information
Further Information can be found in the JD-Senior Payroll and Pensions officer.pdf. Closing date for applications: 23 August 2026 at 11:59pm. The selection process will involve an interview. Further details will be confirmed at the interview stage. City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development. City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
Senior Payroll & Pensions Officer 2 (Internal Applicants Only) employer: City, University of London
City St George’s, University of London is an exceptional employer that prioritises the growth and development of its academic staff within a vibrant and inclusive work culture. Located in the heart of London, the university offers competitive salaries, a comprehensive benefits package, and extensive training opportunities, ensuring that educators can thrive both professionally and personally while making a meaningful impact on students' lives.
Contact Details:
City, University of London Recruitment Team
