Senior Student Returns Officer in London

Overview

In this role you will coordinate and submit statutory student returns, ensuring data quality and regulatory readiness. You will work within Registry Services to support cross-team processes and improve reporting practices. You will advise on student record requirements and monitor risks, contributing to audit preparation and data systems enhancements. This position provides a meaningful chance to influence compliance and data integrity for the university’s student records. You will join a collaborative team that supports the wider mission of delivering excellent service and accurate, timely reporting.

Pay / Benefits

• sector-leading salary
• pension scheme
• comprehensive staff training and development
• hybrid working
• opportunity for professional development

Responsibilities

• Plan, compile and submit external student returns with high data quality and regulatory compliance
• Collaborate with Schools and professional services to resolve data issues and improve processes
• Provide expert advice on student record requirements and monitor risks
• Support audit readiness and contribute to system and reporting enhancements
• Maintain accurate student records and uphold data quality across processes

Key requirements

• Degree level education or equivalent experience
• Knowledge of student record systems such as SITS
• Understanding of student data processes and controls
• Excellent communication skills
• Experience of process improvement
• Ability to analyze and resolve complex data quality issues
• Strong organisational skills and stakeholder management
• Commitment to excellent service delivery

• excellent communication
• stakeholder management
• analytical problem solving
• SITS
• data quality analysis
• data reporting and regulatory readiness