Job Identification100653DepartmentCPU - Change Support UnitLocations40 Gloucester Way, London, London, EC1R 0BR, GB(Hybrid)Job CategorySenior Administrative, Senior Library and Computer StaffContract TypePermanentSalary52,788 - 54,367Is the role eligible for sponsorship?YesJob PackPosting Date06/11/2026, 11:26Apply Before16/11/2026, 01:59Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.About usCity St George’s, University of London, is the University of business, practice and the professions. Our Change Support Unit (CSU) is a central team that helps the University deliver change, so that it makes a real, measurable difference to the student and staff experience. We work across three areas: Project and Programme Management, Change Management and Business Analysis. We also provide consultancy, training and capability building across the University.About the roleAs Project Business Analyst, you’ll report to the Head of Business Analysis and support strategic change projects across the University’s portfolio. You’ll use professional business analysis to define clear outcomes and benefits. You’ll look at how things work today, find opportunities to improve, and help shape future processes and services.You’ll work closely with Project Managers, Business Change Managers, PMO colleagues and stakeholders across the University. You’ll make sure design decisions are based on evidence and that every solution traces back to a real business need.What you’ll doElicit, analyse and document business requirements and processesMap current (“as is”) and future-state processes, data flows and customer journeysLead user-centred design activities, including personas, journey maps and service blueprintsPlan and run workshops to explore improvement opportunities with stakeholdersSupport options appraisal and solution design, and define metrics to track benefitsPresent findings clearly to a range of audiences, in person and in writingHelp develop CSU toolkits, training materials and analysis standardsClosing date for applications: 15th November 2026 at 23:59Interviews are scheduled to take place on TBC What we’re looking forA degree or postgraduate qualification, or substantial relevant vocational experienceA strong track record in business process analysis and requirements captureExperience delivering process improvements that enhance the student or user experienceThe ability to interpret complex data and turn it into clear, useful insightExcellent stakeholder management, facilitation and communication skillsStrong planning and organisational skills, with intermediate Microsoft 365 and Visio skills and experience using Excel for data analysisExperience supporting projects through to a successful conclusion, both independently and as part of a teamA professional qualification in Business Analysis, Lean, Continuous Improvement or Change Management would be an advantage.Our valuesWe Care, We Learn, We Act. We’re committed to an inclusive, respectful and sustainable workplace where everyone can do their best work.This role is eligible for visa sponsorship.To apply, please email your CV and cover letter to RecruitmentCoordinators@citystgeorges.ac.uk with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specificationFor additional information on City St George's, our policies, strategy and values; Click here
Project Business Analyst (REDEPLOYMENT APPLICANTS ONLY) in London employer: City, University of London
City St George's, University of London is an exceptional employer that prioritises the professional growth and development of its staff within a vibrant academic community. Located in Tooting, London, the university offers a competitive salary, comprehensive benefits, and a strong commitment to equality, diversity, and inclusion, making it an ideal place for passionate educators to thrive and make a meaningful impact in primary care education.
Contact Details:
City, University of London Recruitment Team
