City St George’s, University of London is seeking a Service Desk Supervisor to lead the Service Desk team and develop customer service standards to meet our customers’ high expectations. You will implement communication standards, manage feedback and complaints, identify emerging issues, and line-manage a small unit while ensuring effective use of Service Desk software.
Experience in estates or facilities, strong interpersonal skills, and the ability to improve processes will help drive
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Service Desk Supervisor: Customer Experience & Standards employer: City St George's
City St George's is an exceptional employer, offering a vibrant academic environment where lecturers in Economics can thrive. With competitive salaries and a strong commitment to professional development, the institution fosters a culture of collaboration and innovation, ensuring that employees have ample opportunities for growth and advancement in their careers. Located in a dynamic city, the university provides a unique blend of academic excellence and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
