City St George’s, University of London invites applications for a Supervisory role within the Estates, Environment and Facilities team. The role focuses on developing and implementing customer service standards for the Service Desk, and supervising a small unit to deliver reliable support.
You will contribute to effective feedback and complaint mechanisms, identify emerging issues, and apply your communication expertise to engage with customers across the university's facilities and estates
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Service Desk Lead: Customer Experience & Standards employer: City St George's, University of London
City St George’s, University of London is an exceptional employer that prioritises the growth and well-being of its staff while fostering a collaborative and inclusive work culture. With a commitment to impactful research and a sector-leading salary alongside comprehensive training and development opportunities, employees are empowered to make meaningful contributions in their fields. Located in one of the largest higher education institutions in London, the university offers a vibrant environment where diverse perspectives are valued, ensuring that every team member can thrive both personally and professionally.
Contact Details:
City St George's, University of London Recruitment Team
