Senior Student Communications Officer

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions. Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Based in the Student Experience Directorate, the Student Communications, Voice & Community team use their expertise, knowledge, and student-centric approach to provide clear, accessible, and consistent student communications. They work collaboratively to create a culture of listening to and engaging with our students, supporting staff to gather, interpret and respond meaningfully to feedback. With a strong focus on belonging, the team build a warm welcome and sense of community for our students during their time with us.

Responsibilities:

• You will lead central student communications throughout the academic year, from pre-arrival to Graduation.
• You will manage a small team of professional staff and business partner with colleagues across the institution to communicate core messages, ongoing initiatives, changes and news to our new and returning students across the City St George's.

Person Specification:

• You have solid experience of managing internal communications, ideally within the education sector.
• You are an excellent writer and copy editor, being able to translate complex information into digestible messaging.
• You can collaborate and network to effectively business partner and support the needs of colleagues in line with institutional needs.
• You can plan, monitor and execute projects and processes to manage competing priorities for yourself and reports.

Additional Information:

Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time. To apply, please quote the job reference number and job title in your email and send your CV and cover letter, demonstrating how you meet the essential criteria outlined in the person specification. The role is available from 3 November 2025. Closing date: Sunday 05 October at 11:59pm. Interviews are scheduled for Wednesday 08 October. The selection process will involve an interview and presentation. Further details will be confirmed at the interview stage. For an informal chat about the role you can contact.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development. Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George's operates a guaranteed interview scheme for disabled applicants.