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- Tasks: Lead digital transformation initiatives and engage with staff, students, and partners.
- Company: City St George's, University of London - a hub for diverse disciplines and innovation.
- Benefits: Competitive salary, pension scheme, and comprehensive training and development opportunities.
- Other info: Join a diverse community committed to equality and continuous improvement.
- Why this job: Shape the future of education with impactful digital change and inclusive practices.
- Qualifications: Postgraduate degree, change management experience, and strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
Please note: This role is open to all talent pools. Redeployee applicants at City St George's, please email your CV and cover letter with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.
City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions. Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Background: City St George's, University of London has created the Digital Innovation and Transformation Office (DiTO) to accelerate scholarly, inclusive digital change across education and research. Reporting to the Director of Digital Transformation, the Head of Change and Communications will own the flagship Digital Transformation Dialogues programme, leading engagement that enables staff, students and partners to adopt AI-enabled, digital-first practices and realise measurable benefits across teaching, research and operations.
Responsibilities:
- Shape and refine the change management and communications strategy for all DiTO initiatives.
- Own and deliver the quarterly Digital Transformation Dialogues roadmap, events and content pipeline.
- Coach senior sponsors, coordinate multi-channel campaigns and manage crisis communications.
- Measure readiness, adoption and benefits; report insights and embed continuous improvement.
- Line-manage staff and nurture communities of practice that sustain an inclusive digital-first culture.
Person Specification:
Essential: Postgraduate degree or equivalent; change‑management and multi‑channel communications; proven leadership of digital‑transformation programmes across complex institutions; exceptional storytelling and stakeholder‑influencing skills; strategic vision, coaching and negotiation acumen; proficiency in adoption analytics; commitment to equality, diversity and inclusion.
Desirable: Accredited change‑management qualification, advanced knowledge of UK HE policy and quality frameworks, and experience curating high‑impact engagement events.
Additional Information:
Further information is available in the job descriptions JD - Head of Change and Communications.pdf.
Closing date for Redeployee applications: 17 May 2026 at 11:59pm
Closing date for Internal applications: 25 May 2026 at 11:59pm
Closing date for Internal applications: 31 May 2026 at 11:59pm
Interviews for Redeployees are scheduled to take place on 19 May 2026.
Interviews for Internals are scheduled to take place on 04 June 2026.
Interviews for Internals are scheduled to take place on 11th & 12th June 2026.
The selection process will involve an interview and presentation. Further details will be confirmed at the interview stage.
City St George's offers a sector‑leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George's operates a guaranteed interview scheme for disabled applicants.
Head of Change and Communications (FTC Or Secondment) in London employer: City St George’s, University of London
Contact Detail:
City St George’s, University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Change and Communications (FTC Or Secondment) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at City St George's through LinkedIn or alumni groups. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the Digital Innovation and Transformation Office (DiTO). Understanding their goals and challenges will help us tailor our responses and show we're genuinely interested in making an impact.
✨Tip Number 3
Practice storytelling! We need to convey our experiences in a way that highlights our leadership and change management skills. Use the STAR method (Situation, Task, Action, Result) to structure our answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Head of Change and Communications (FTC Or Secondment) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Head of Change and Communications. Highlight your experience in change management and digital transformation, and don’t forget to showcase those storytelling skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how you meet the essential criteria and share your vision for the role. Remember, we love a good narrative, so tell us your story!
Showcase Your Leadership Skills: Since this role involves leading initiatives, be sure to highlight your leadership experience. Share examples of how you've successfully managed teams or projects in the past, especially in complex environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at City St George’s, University of London
✨Know Your Change Management Stuff
Make sure you brush up on change management principles and practices. Familiarise yourself with the Digital Transformation Dialogues programme and be ready to discuss how you would shape and refine the strategy for DiTO initiatives.
✨Show Off Your Storytelling Skills
As a Head of Change and Communications, storytelling is key. Prepare examples of how you've influenced stakeholders in the past. Think about how you can convey complex ideas simply and engagingly during your interview.
✨Prepare for Multi-Channel Campaigns
Get ready to talk about your experience with multi-channel communications. Have specific examples of campaigns you've led or contributed to, and be prepared to discuss how you measure their success and impact.
✨Emphasise Your Commitment to Inclusion
City St George's values equality, diversity, and inclusion. Be ready to share your thoughts on how you can foster an inclusive digital-first culture and provide examples of how you've promoted these values in previous roles.