At a Glance
- Tasks: Lead HR development and modernise processes for effective people management.
- Company: City St George's, University of London, a prestigious academic institution.
- Benefits: Competitive salary, professional growth, and the chance to shape HR strategy.
- Other info: Join a forward-thinking team dedicated to enhancing the university's success.
- Why this job: Make a real impact on the future of HR in a dynamic academic environment.
- Qualifications: Senior HR leadership experience with a focus on complex operations and employee relations.
The predicted salary is between 60000 - 80000 £ per year.
City St George's, University of London is seeking a Director of Operational People Services to lead HR development within its People Directorate. The successful candidate will support operational HR, modernise processes, and enhance people management across the organisation.
This role requires a senior HR leader with a strong background in complex People operations, employee relations, and experience within academic environments. Ideal candidates will bring strategic judgement to balance operational delivery with transformation, contributing to the university's future success.
Applications are open until midday on Monday 13 July 2026.
Director of People Operations & Service Delivery in London employer: City St George’s, University of London
City St George's, University of London is an exceptional employer that fosters a collaborative and innovative work culture, prioritising employee development and well-being. With a commitment to modernising HR processes and enhancing people management, the university offers unique opportunities for growth and transformation within the academic sector, making it an ideal place for those seeking meaningful and impactful careers.
Contact Details:
City St George’s, University of London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of People Operations & Service Delivery in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at City St George’s, University of London!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at City St George’s, University of London.
We think you need these skills to ace Director of People Operations & Service Delivery in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at City St George’s, University of London. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to City St George’s, University of London and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at City St George’s, University of London. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to City St George’s, University of London's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at City St George’s, University of London
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with City St George’s, University of London.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at City St George’s, University of London will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact City St George’s, University of London and how you would contribute to adapting HR strategies.
